Terrance Mitchell Email & Phone Number
Technical Lead @ HCL America, Inc.
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Terrance Mitchell Location
- Slidell, LA, US
Terrance Mitchell Work
- Technical Lead @ (June 2023 - Present)
- Implementation Technician @ (September 2015 - June 2023)
- Help Desk Support Analyst @ Vital Edge Solutions, Inc (October 2013 - November 2014)
- Help Desk Support Analyst @ (August 2011 - September 2013)
- Desktop Support Technician @ (November 2010 - August 2011)
- Help Desk Technician @ (March 2010 - November 2010)
- Desktop Technician @ (June 2008 - March 2010)
- Desktop Technician @ (June 2006 - June 2008)
- Technician @ (September 2003 - March 2006)
- Yeoman @ (August 1989 - August 1996)
Terrance Mitchell Education
- University of Phoenix
Master of Business Administration - MBA
2024-2025 - University of Phoenix
Bachelor of Science - BS (Management)
2022-2023 - McDonogh #35 Senior High
High School (Secondary Diploma Programs)
1985-1989
Terrance Mitchell Skills
- Active Directory
- BMC Remedy Ticketing System
- Business Forecasting
- Business Planning
- CSRs
- Cisco Routers
- Citrix
- Communication
- Computer Hardware
- Customer Support
- DNS
- Daily Reports
- Dameware
- Decision-Making
- Domain Name System (DNS)
- Dynamic Host Configuration Protocol (DHCP)
- Financial Management
- Groupwise
- Hardware
- Help Desk Support
- Information Literacy
- Internet Protocol Suite (TCP/IP)
- LAN-WAN
- Laptops
- Logistics
- Microsoft Office
- Microsoft Office 2003
- Networking
- Operating Systems
- Operational Efficiency
- Operational Improvement
- Oracle
- Outlook
- Performance Management
- Printer Support
- Printers
- Problem Solving
- Project Management
- Quality Control
- Remote Desktop
- Servers
- Service Desk
- Software Installation
- Standard Operating Procedure (SOP)
- TCP/IP
- Technical Support
- Training and Development (HR)
- Troubleshooting
- Veterans
- Virtual Private Network (VPN)
- Windows
- Windows 10
- Windows 7
- Windows Vista
- Windows XP
- Workstations
- XP
- Writing
- R
- Hostile Environments
- Versed
- Escalation
- Reporting Metrics
- Supervision
- Suite
- Internet Protocol Suite Tcp/Ip
- Knowing
- Work Ethic
- Program Management
- Asset
- Decision Making
- Domain Name System Dns
- Solution
- Project
- Management
- New Orleans
- Research
- Remote Access
- Shares
- Desktop Computers
- North America
- Hiring
- Responsibility
Terrance Mitchell Summary
- Terrance Mitchell, based in Slidell, LA, US, is currently a Technical Lead at HCLTech. Terrance Mitchell brings experience from previous roles at Quest Diagnostic, Vital Edge Solutions, Inc, Serco and Cerner Corporation. Terrance Mitchell holds a 2024 - 2025 Master of Business Administration - MBA @ University of Phoenix. With a robust skill set that includes Active Directory, BMC Remedy Ticketing System, Business Forecasting, Business Planning, CSRs and more. Terrance Mitchell has 2 emails and 2 mobile phone numbers on RocketReach.
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