Terra Saffen Email & Phone Number
Senior Director of Operations @ Ansafone Contact Centers
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Terra Saffen Location
- Dana Point, CA, US
Terra Saffen Work
- 2018 -now Senior Director of Operations @
- 2011 -2018 Contact Center Manager @
- 2000 -2011 Operations Vice President @ OnRamp Communications
- 1997 -1997 Staffing Recruiter @
- 1995 -1997 Administrative Assistant Human Resources @
Terra Saffen Education
- Taylor University 1992-1995
Terra Saffen Skills
- Talent Management
- Human Resources
- Training
- Recruiting
- Customer Service
- Employee Training
- Call Centers
- New Hire Orientations
- Interviews
- Process Improvement
- Team Building
- Policy
- Leadership
- Employee Relations
- Coaching
- Team Leadership
- Salesforce.com
- Performance Management
- Customer Satisfaction
- Vendor Management
- Customer Retention
- Management
- Strategic Planning
- Customer Experience
- Operations Management
- Hiring
- Customer Relationship Management (CRM)
- Business Development
- Leadership Development
- Contact Center Management
- Team Management
- Cross-functional Team Leadership
- Project Management
- Employee Engagement
- SME
- Contact Centers
- Customer Relationship Management Crm
- Strategy
- Microsoft Excel
- Customer Relationship Management
- Cross Functional Team Leadership
Terra Saffen Summary
- Terra Saffen, based in Dana Point, CA, US, is currently a Senior Director of Operations at Ansafone Contact Centers. Terra Saffen brings experience from previous roles at Stericycle, OnRamp Communications, Ives & Associates and CheckFree Corporation. Terra Saffen holds a 1992 - 1995 Taylor University. With a robust skill set that includes Talent Management, Human Resources, Training, Recruiting, Customer Service and more. Terra Saffen has 2 emails and 2 mobile phone numbers on RocketReach.
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