TELUS International India Technology Stack

Acme Packet (part of Oracle) provides voice, data and communications services and applications across IP networks for service providers and enterprises

Amdocs is a digital network transformation and communication platform designed for network service providers

Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.

Cisco collaboration offers a range of collaboration endpoints, from IP phone and video devices to Web, mobile and desktop endpoints.

Cisco Contact Center provides a secure, available, and sophisticated contact center software solution for large number of agents and interactive voice solution.

Cisco IP Phones is a portfolio of phone systems that deliver business-grade, voice communication services to customers worldwide.

Cisco Unified Communications Manager (Unified CM) provides reliable, secure, scalable and manageable call control and session management.

Cisco WebEx is a cloud-based communication & collaboration app which combines screen sharing with voice & video conferencing, call recording, mobile apps & more.

Adobe helps organisations in creation of multimedia and creativity software products, with a more recent foray into digital marketing software.

Amazon CloudWatch is a monitoring service for AWS cloud resources and the applications you run on AWS.

Amazon Elastic Compute Cloud (Amazon EC2) is a web service that provides resizable compute capacity in the cloud. It is designed to facilitate web-scale computing for developers.

Ansible is open source software that automates software provisioning, configuration management, and application deployment. Ansible connects via SSH, remote PowerShell or via other remote APIs.

The Apache Software Foundation is a cornerstone of the modern Open Source software ecosystem supporting some of the most widely used and important software solutions powering today's Internet economy.

JIRA is a bug tracking, issue tracking and project management software from Atlassian.

AWS CloudFormation gives users an easy way to model a collection of related AWS and third-party resources, provision them quickly and consistently, and manage them throughout their lifecycles, by treating infrastructure as code.

AWS CodeBuild is a fully managed continuous integration service that compiles source code, runs tests, and produces software packages that are ready to deploy.

Adobe Analytics is an analytics solution for applying real-time analytics and detailed segmentation across all of your marketing channels.

Amazon Machine Learning is a service that allows to develop predictive applications by using algorithms, mathematical models based on the user's data.

Cloud Dataprep by Trifacta is an intelligent data service for visually exploring, cleaning, and preparing structured and unstructured data for analysis, reporting, and machine learning.

Kibana is an open source data visualization platform.

Google Analytics allows users to measure sales & conversions, plus gain fresh insights into how visitors use sites, & how they arrived on site.

BigQuery is a fully-managed, serverless data warehouse that enables scalable analysis over petabytes of data.

Google Cloud Dataproc is a fully managed and highly scalable service for running Apache Spark, Apache Hadoop, Apache Flink, Presto, and other open source tools and frameworks for batch processing, querying, streaming, and machine learning.

Google Cloud Machine Learning Engine is a managed service that enables developers and data scientists to build and bring superior machine learning models to production.

Business Catalyst is an all-in-one business website and online marketing solution, built for web designers.

Facebook is a social networking site that makes it easy for people to connect and share with family and friends online.

Facebook Business gives the latest news, advertising tips, best practices and case studies to meet the business goals.

GlobeNewswire is an American press release distribution company, headquartered in Los Angeles, California.

GoDaddy Professional Email is a domain-based email service for businesses.

DoubleClick is a digital advertising solution from Google.

Google Maps is a web-based service that enables users to find local businesses, view maps, get driving directions, and more.

Adobe Marketing Cloud provides comprehensive set of digital marketing solutions for all of your marketing needs.

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey.

Airbnb is an online marketplace for people to list, discover, and book accommodations through the internet.

Avaya Contact Center is a cloud-based contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent desktop.

Use Chameleon to build product tours for your web app without writing code

Cisco Finesse is a next-generation agent and supervisor desktop. It helps improve the customer care experience that contact center delivers.

Cisco Unified Contact Center Enterprise helps businesses and organizations deliver a connected digital experience.

Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.

Amazon API Gateway is a fully managed service that makes it easy for developers to create, publish, maintain, monitor, and secure APIs at any scale.

Amazon DynamoDB is a flexible NoSQL database service.

Angular is a development platform for building mobile and desktop web applications using Typescript/JavaScript and other languages.

AngularJS is a JavaScript-based open-source front-end web application framework mainly maintained by Google and by a community of individuals and corporations to address many of the challenges encountered in developing single-page applications.

The Apache Project is an effort to develop and maintain an open-source HTTP server for modern operating systems including UNIX and Windows. The goal of this project is to provide a secure, efficient and extensible server that provides HTTP services in sync with the current HTTP standards.

Apache ActiveMQ is an open source messaging and integration patterns server.

Apache Kafka is an open-source message broker project developed by the Apache Software Foundation written in Scala.

ASP.net is an open source framework for building web applications and services with .NET and C#.

Amazon Kinesis makes it easy to collect, process, and analyze real-time, streaming data. Amazon Kinesis offers key capabilities to cost-effectively process streaming data at any scale, along with the flexibility to choose the tools that best suit the requirements of application. With Amazon Kinesis, businesses can ingest real-time data such as video, audio, application logs, website clickstreams, and IoT telemetry data for machine learning, analytics, and other applications.

AppDynamics Application Intelligence Platform is an empowers todays software-defined businesses with the ability to proactively manage and optimize the most complex software environments in real time, and in production.

Google Cloud SQL is a fully-managed database service that makes it easy to set-up, maintain, manage and administer relational databases on Google Cloud Platform.

JIRA Software enables customer's team at every stage of the application lifecycle. From planning, tracking, launching and reporting.

Microsoft Access is a database management system that combines the relational Microsoft Jet Database Engine with a graphical user interface and software-developmental tools.

Microsoft SQL Server is a relational database management system used for storing and retrieving data as requested by other software applications.

New Relic is used to monitor customer's entire system, including applications, servers, browsers, and network. An ecosystem of plugins let clients monitor customers entire stack.

Oracle 12c is the first database for cloud, it simplifies customers efforts to standardize, consolidate, and automate database services.

Cloud based storage systems by AWS.

Amazon Web Services (AWS) is a comprehensive, evolving cloud computing platform provided by Amazon that includes a mixture of infrastructure as a service (IaaS), platform as a service (PaaS) and packaged software as a service (SaaS) offerings.

Android is a mobile operating system based on a modified version of the Linux kernel and other open source software, designed primarily for touchscreen mobile devices such as smartphones and tablets.

Apache Tomcat is an open source software implementation of the Java Servlet, JavaServer Pages, Java Expression Language and Java WebSocket.

Apple iOS is an advanced mobile operating system with its easy-to-use interface, amazing features, and rock solid stability, iOS is the foundation of iPhone.

AWS Lambda is an event-driven, serverless computing platform provided by Amazon as a part of Amazon Web Services. It lets clients run code without provisioning or managing servers.

CA LISA Service Virtualization (SV) captures and simulates the behavior, data and performance characteristics of complete composite application environments

CentOS is a Linux distribution that aims to be functionally compatible with its upstream source, Red Hat Enterprise Linux (RHEL).

AWS IoT offers services for all layers of security, including preventive security mechanisms, like encryption and access control to device data, and a service to continuously monitor and audit configurations.

Cisco ASA Software delivers enterprise-class security capabilities for the ASA security family in a variety of form factors.

Cisco Email Security protects against ransomware, business email compromise, spoofing, and phishing.

Google Cloud Identity & Access Management (IAM) lets administrators authorize who can take action on specific resources, giving you full control and visibility to manage cloud resources centrally.

Google Cloud Virtual Private Cloud (VPC) provides networking functionality to Compute Engine virtual machine (VM) instances, Google Kubernetes Engine (GKE) containers, and the App Engine flexible environment. VPC provides networking for cloud-based services that is global, scalable, and flexible.

Informatica delivers enterprise data integration and management software powering analytics for big data and cloud.

Keycloak is an open source software product that allow single sign-on with Identity and Access Management aimed at modern applications and services.

Hamachi offers secure access to a home's networked devices, such as printers, IP cameras and gaming consoles via a web browser.

Cisco 1841 router offers embedded hardware-based encryption enabled by an optional Cisco IOS Software security image; further enhancement of VPN performance with an optional VPN acceleration module; an intrusion prevention system (IPS) and firewall functions; interfaces for a wide range of connectivity requirements, including support for optional integrated switch ports; and sufficient performance and slot density for future network expansion and advanced applications as well as an integrated real-time clock.

Cisco 2900 Series Routers deliver virtualized applications and highly secure collaboration through the widest array of WAN connectivity at high performance that offers concurrent services at up to 75 Mbps.

Cisco 8500 Series Wireless Controllers are a highly scalable and flexible platform that enables mission-critical wireless networking for enterprise and service provider deployments.

Cisco Aironet is a maker of wireless networking equipment currently operated as a division of Cisco Systems. Cisco Systems acquired Aironet in 1999.

Cisco AS5400XM Universal Gateway offers unparalleled capacity and the flexibility to deploy advanced voice, fax, and remote access services in two rack units (RU). With more than 24 million voice gateway ports deployed, Cisco is a proven leader in product innovation for packet telephony services.

Cisco Catalyst 6800 Series switches are powerful campus backbone switches optimized for Multigigabit Ethernet services to help you protect your network investment.

Cisco Catalyst switches bring wired and wireless together to help you drive digital transformation, enforce security, and simplify your network.

Meraki provides Cisco-based, cloud-controlled Wi-Fi and routing and security products for distributed wired and wireless networks.

ShareFile is a secure content collaboration, file sharing and sync solution that supports all the document-centric tasks and workflow needs of small and large businesses. The company also offers cloud-based/on-prem storage, virtual data rooms and client portals. ShareFile is owned by Citrix Systems

Cloud-based services centralize the design and deployment of virtual apps and desktops, mobility management and secure file sharing.

With Diligent Boards, Securely create and share board book and board materials with granular permissions and seamless access to documents online or offline.

Diligent Messenger is a secure board communication and real-time collaboration tool designed to mitigate the risk of communication breaches and leaks.

Dropbox is an off-site server for file syncing, storage and sharing which allows users to save & share files of any format & access them anywhere, on any device.

Drupal is an open source content management platform powering millions of websites and applications. Its built, used, and supported by an active and diverse community of people around the world.

Google Calendar is an get a button on its browser toolbar that they can easily click to see upcoming events from google calendar, without ever leaving their page. And if they are on sites that have special events encoded, it can click the button to instantly add events to they calendar.

Google Docs is an online word processor that lets client create and format text documents and collaborate with other people in real time.

Deem is a cloud and mobile commerce solution for businesses, enabling them to save, sell and syndicate resulting in lower costs, increased revenue and enhanced customer loyalty.

Microsoft Dynamics with its intelligent business applications across CRM and ERP, Microsoft Dynamics 365 gives clients choice. Start with just what customrs need to run clients business and delight customers.

Oracle Fusion consists of Application for Enterprise Resource Planning, Supply Chain Management.

PayPal is a global eCommerce platform for buyers & sellers. PayPal allows payments & money transfers to be made securely via email, phone, text message or Skype.

Financial web tools that allow users to access real-time​ stock quotes, with live charts and NASDAQ level 2 data.

Sisense's is a drag-and-drop user interface and eye-grabbing visualization options lies a technology that forever changes the world of business analytics software. By removing limitations to data size and performance imposed by in-memory and relational databases, Sisense enables any business to deliver interactive terabyte-scale analytics to thous.

Stripe is an online payment processing tool for internet businesses. Stripe handles everything, including storing cards, subscriptions, and direct payouts to their bank account. Meticulously designed APIs and functionality help users create the best possible product for their users.

Stripe Payments is a payment processing platform. It allows users to transfer money from a customer’s bank account into business’s account by way of a credit or debit card transaction.

Force Management is a sales effectiveness consulting firm that helps B2B companies increase revenue and improve sales margins.

Intel's innovation in cloud computing, data center, Internet of Things, and PC solutions is powering the smart and connected digital world we live in.

Marketo provides a complete marketing software platform to businesses of all sizes with tools for marketing automation, campaign management, & lead nurturing.

Dynamics CRM is a customer relationship management solution from Microsoft, made available as cloud, on-premise or a hybrid solution.

Pardot is a automate sales & marketing activities - nurture leads, assign leads, qualify leads, track prospect activity, & set up alerts & reports.

Qlik Sense is a sales management and data analytics application that gives customers sales, profit and loss reports displayed in colourful and customizable charts and sheets. Qlik Sense lets customers build dynamic dashboards and personalized reports for individuals in customers company which in turn promote meaningful insights as well as visuals.It helps identify areas of financial crisis and potential from within customers enterprise.

Salesforce CPQ, hosted within the Salesforce Sales Cloud, is a platform for sales teams to dramatically speed proposal and quote generation for orders.

Salesforce.com, Inc. is an American cloud computing company headquartered in San Francisco, California. Though its revenue comes from a customer relationship management (CRM) product, Salesforce also sells commercial applications of social networking through acquisition and internal development.

Google Groups is a service that provides discussion groups for people sharing common interests. Groups such as project teams, departments, or classmates can communicate and collaborate using Google Groups.

Google Sheets is a spreadsheet program for data analysis.

Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.

Oracle Consulting offers services and methodologies designed to address technology needs ranging from strategic planning to enterprise system optimization.

Stripe Atlas is a powerful, safe, and easy-to-use platform for forming a company by removing lengthy paperwork, legal complexity, and numerous fees anywhere in the world.

VMware vRealize Orchestrator is a modern workflow automation platform that simplifies and automates complex data center infrastructure tasks. vRealize Orchestrator delivers extensibility, agility, and consistent remediation of issues.

Google Sites is a free and easy way to create and share web pages.

My Hours is a cloud-based time tracking solution best suited for small teams and freelancers.

Teamwork is a cloud-based project management solution that provides businesses functionalities to manage different operations of a project.

IBM Order Management orchestrates cross-channel selling and order fulfillment across a dynamic business network of customers, suppliers, and partners.

JUnit is a unit testing framework for the Java programming language. JUnit has been important in the development of test-driven development, and is one of a family of unit testing frameworks which is collectively known as xUnit that originated with SUnit.

Katalon is a low-code test automation solution for Web, API, Mobile, and Desktop apps.

Katalon Studio is a comprehensive automation testing tool for web and mobile applications.

Selenium is a portable software-testing framework for web applications. Selenium provides a playback tool for authoring tests without the need to learn a test scripting language.

SoapUI is an Open Source functional testing tool for API testing.

Testing Anywhere is a no-programming-required software that lets you record, edit, and run test cases.

TestRail is a comprehensive web-based test case management software to manage, track and organize software testing efforts.

Zephyr provides the worlds most widely used software test management solutions. Zephyr is leading the global transformation toward DevOps and Continuous Testing Agility through widely-adopted advanced quality management, automation and analytics tools. Leading product and IT teams in finance, healthcare, media, mobile, IT services and enterprise leverage the Zephyr family of products to keep pace with accelerating software delivery life-cycles.

Oracle EBS is an integrated set of business applications for automating Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), and Supply Chain Management (SCM) processes within organizations.

Oracle SOA Suite provides a comprehensive suite of components for developing, securing, and monitoring service-oriented architecture (SOA).