Teleperformance Albania was founded in 2008 to provide an off-shore CRM (Customer Relationship Management) solution for the Italian market. Teleperformance Albania started with an initial capacity of 100 workstations and we grew exponentially by roughly doubling that number every six months. In 2016, Teleperformance Albania operates from three main sites: two in Tirana , Hekla Center and TID Tower Illyria, both counting more than 1319 workstations, and one in Durrës, 40 km away, with about 472 workstations. Teleperformance Albania mission is to provide an excellent service from outside Italy by a tough language-skill selection process, by a highly motivated team and by the systematic adoption of Teleperformance Group world-class standards and tools. TP Albania employees' enthusiasm and professionalism, along with a solid and redundant ICT infrastructure, ensure a flexible, reliable and scalable solution for TP clients' CRM needs.
| Website | https://www.teleperformance.com |
| Revenue | $9.3 billion |
| Employees | 87 (0 on RocketReach) |
| Founded | 2008 |
| Industry | Outsourcing/Offshoring |
| Web Rank | 33 Million |
| Keywords | Customer Relationship Management, Customer Service, Customer Support, Crm, Outsourcing, Customer Care, Call Center, Contact Center, Offshore, Business Process Outsourcing, Bpo, Customer Acquisition, Back Office, Technical Support, Global Services, It Services, Help Desk, Telemarketing, Lead Generation, Data Entry |
| Competitors | Concentrix, Alorica, Serco, Atento, Sykes El Salvador, Arvato, Hinduja Global Solutions PH, TTEC, Sitel UK & Ireland, Teleperformance Hellas +40 more (view full list) |
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The Teleperformance Albania annual revenue was $9.3 billion in 2026.
Teleperformance Albania is based in Tirana, Tirane.
