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Telecontact started in 1999 among first outsourcing call centers in Russia. Now we are the leaders of Russian outsourcing contact centers market. - 19 separate call centers sites: over 4 500 employees - The pioneer in call center-specialized recruiting and HR methodologies; in-house training techniques since 2001 - The first IP call center in Eastern Europe; first in Russia professional WFM system implementation - Own high performance SMS and IVR processing facilities, extraordinary set of communication channels including latest web and mobile technologies - Telecom provider license and own data exchange interfaces with key telecom operators in Russia

View Top Employees from Telecontact
Website http://callcenter-in-russia.com/
Employees 138 (86 on RocketReach)
Founded 1999
Industry Outsourcing and Offshoring Consulting, Call center, Contact center, Telemarketing
Web Rank 34 Million
Keywords Telecom Provider

Telecontact Questions

Ольга Недилько is the Head of Contact Centre of Telecontact.

86 people are employed at Telecontact.

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