Telecontact started in 1999 among first outsourcing call centers in Russia. Now we are the leaders of Russian outsourcing contact centers market. - 19 separate call centers sites: over 4 500 employees - The pioneer in call center-specialized recruiting and HR methodologies; in-house training techniques since 2001 - The first IP call center in Eastern Europe; first in Russia professional WFM system implementation - Own high performance SMS and IVR processing facilities, extraordinary set of communication channels including latest web and mobile technologies - Telecom provider license and own data exchange interfaces with key telecom operators in Russia
View Top Employees from TelecontactWebsite | http://callcenter-in-russia.com/ |
Employees | 138 (86 on RocketReach) |
Founded | 1999 |
Industry | Outsourcing and Offshoring Consulting, Call center, Contact center, Telemarketing |
Web Rank | 34 Million |
Keywords | Telecom Provider |
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Ольга Недилько is the Head of Contact Centre of Telecontact.
86 people are employed at Telecontact.