Telecontact started in 1999 among first outsourcing call centers in Russia. Now we are the leaders of Russian outsourcing contact centers market. - 19 separate call centers sites: over 4 500 employees - The pioneer in call center-specialized recruiting and HR methodologies; in-house training techniques since 2001 - The first IP call center in Eastern Europe; first in Russia professional WFM system implementation - Own high performance SMS and IVR processing facilities, extraordinary set of communication channels including latest web and mobile technologies - Telecom provider license and own data exchange interfaces with key telecom operators in Russia
| Website | http://callcenter-in-russia.com/ |
| Revenue | $24 million |
| Employees | 175 (72 on RocketReach) |
| Founded | 1999 |
| Phone | +212 5 22 77 71 00 |
| Industry | Outsourcing and Offshoring Consulting, Call center, Contact center, Telemarketing |
| Web Rank | 34 Million |
| Keywords | Call Center Outsourcing, Contact Center Services, Call Center Solutions, Customer Service, Customer Support, Customer Relationship Management, Multichannel Support, Omnichannel Support, Customer Care, Bpo Services, Inbound Calls, Outbound Calls, Telesales, Technical Support, Lead Generation, Call Center Agents, Appointment Setting, Recruitment |
| Competitors | Zentail, Concentrix, Teleperformance, Alorica, Sykes El Salvador, Atento, TTEC, Hinduja Global Solutions PH, Majorel, Sitel UK & Ireland +33 more (view full list) |
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The Telecontact annual revenue was $24 million in 2026.
Giovanni Bindoni is the Owner and CEO of Telecontact.
72 people are employed at Telecontact.