Telcoin Technology Stack

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey.

Medallia is to Get feedback from customers directly and through social media. Recover customers at risk. Drive online reviews and testimonials. Identify and fix problem areas. Gain insights from powerful analytics. Create transparency with one system for the whole company.

Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface.

Zopim, a Zendesk product, offers Live Chat based customer engagement and customer support solutions

Amazon CloudFront is a content delivery web service.

CircleCI is the best platform for software teams looking to rapidly build quality projects, at scale. Their intelligent continuous integration and delivery tools are simple yet powerful. Their aim is to provide the wisdom of a connected development ecosystem to every team member making technology decisions.

Contentful is an API-first CMS that makes it easy for companies to publish editorial content in webapps, mobile apps, and any smart device

Kubernetes helps to manage a cluster of Linux containers as a single system to accelerate development and simplify operations.

Medium is a blog-publishing platform.

YouTube is a video sharing service where users can watch, like, share, comment and upload their own videos. The video service can be accessed on PCs, laptops, tablets and via mobile phones.

Cloud based storage systems by AWS.

Amazon Web Services (AWS) is a comprehensive, evolving cloud computing platform provided by Amazon that includes a mixture of infrastructure as a service (IaaS), platform as a service (PaaS) and packaged software as a service (SaaS) offerings.

Android is a mobile operating system based on a modified version of the Linux kernel and other open source software, designed primarily for touchscreen mobile devices such as smartphones and tablets.

Apple iOS is an advanced mobile operating system with its easy-to-use interface, amazing features, and rock solid stability, iOS is the foundation of iPhone.

Asana is a task & project management solution for teams. Asana users can share, plan, organize & track the progress of the tasks that each member is working on.

ShareFile is a secure content collaboration, file sharing and sync solution that supports all the document-centric tasks and workflow needs of small and large businesses. The company also offers cloud-based/on-prem storage, virtual data rooms and client portals. ShareFile is owned by Citrix Systems

Google Drive is a cloud storage and backup platform to access files, docs, photos & more, store them in a safe place, and collaborate with other people.

Kayako is the unified customer service platform that helps companies manage customer requests and conversations over any channel, support customers better, and stay personal as they grow. Kayako unifies email, social, and live chat conversations together in one tidy place.

Odoo CRM is the sales teams to keep track of their top opportunities. Users can personalize their sales cycle, take control of their statistics, forecasts and create marketing campaign automation to increase their sales performance.

Perma is a personal and team productivity app to get things done.

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do.

AWS Route53 is a Cloud DNS service helps in customers to route end user requests to internet applications.

C++ is a high-level, general-purpose programming language created by Bjarne Stroustrup as an extension of the C programming language, or "C with Classes".

Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.

JavaScript is the programming language of HTML and the Web.

Typekit is an online service which offers a subscription library of high-quality fonts. The fonts may be used directly on websites or synced via Adobe Creative Cloud to applications on the subscriber's computers.

Vercel is cloud platform which helps developers by providing scale, reliability, and performance they need in their tools and infrastructure.

Cisco WebEx is a cloud-based communication & collaboration app which combines screen sharing with voice & video conferencing, call recording, mobile apps & more.

Gmail is a free, advertising-supported email service offered as part of Google's G Suite, with 15GB of storage, color-coded inbox filters and unsend button.

G Suite is a suite of apps from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data.

Ethereum is an open-source, blockchain-based public distributed computing platform and operating system they are used to codify, decentralize, secure and trade just about anything

Flock is a collaborative messaging app for teams it enables users to discuss projects & find & share information & ideas effectively & efficiently.

Greenhouse is a recruiting optimization platform to help companies build and scale their recruiting processes. It automates and measures all sourcing activity (social media, referrals, job boards, in-person events, meetups, campus recruiting, etc.) and improves teams' interviewing skills with all-in-one “interview kits” that bring together all the information one needs into one simple web page.

RepairShopr provides robust ticketing and invoicing system, CRM, POS, and marketing platform for repair shops and IT support businesses.

Google Analytics allows users to measure sales & conversions, plus gain fresh insights into how visitors use sites, & how they arrived on site.

Google Maps is a web-based service that enables users to find local businesses, view maps, get driving directions, and more.

Google Tag Manager helps marketers control the end-to-end process of adding website tags.

Instagram is a photgraph & video sharing social networking service for people to easily connect and share with family and friends online.

MailChimp gives you all the power of enterprise-level automation without any of the headaches. Provide timely, relevant information with MailChimp Workflows. 

MailChimp Marketing is a marketing automation platform designed and developed for businesses using email to reach out to their target markets

Google Sheets is a spreadsheet program for data analysis.

Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.

ServiceNow is a platform-as-a-service provider of IT service applications.