1997 -
2000 Sr. Manager III, Contact Center Consulting, MCI Call Center Services @
Ted Mitchell Education
North Texas
Southern Methodist University
Ted Mitchell Skills
Migration
Genesys Engage
Chatbots
Voicebot
Conversational AI
Generative AI
Business Intelligence (BI)
Genesys Framework
Solution Consulting
Call center start-up
Computer Telephony Integration
Channels
Genesys Voice Platform
Genesys PureEngage
Genesys Cloud
Artificial Intelligence (AI)
Voice Biometrics
Third Party Vendors
Customer Journeys
Business Requirements
Biometrics
UCaaS
Contact Center as a Service (CCaaS)
ACD
CTI
IVR
VXML
SIP
Call Center
Sales Engineering
VoIP
Enterprise Software
Channel
Solutions Marketing
Direct Sales
Telephony
Nuance
Speech Recognition
Genesys
Professional Services
Pre-sales
Unified Communications
Solution Selling
Product Management
Contact Centers
SaaS
SIP Trunking
Cloud Computing
Networking
Telecommunications
Solution Architecture
Call Centers
Start-ups
Avaya
Mobile Devices
Call Logging
Management
Routing
Integration
Customer Experience
Speech Technology
Call Routing
Sales Enablement
Workforce Management
Channel Partners
Partner Management
Managed Services
IP
ISDN
Unified Messaging
Wireless
Hosted Services
Software Industry
Leadership
Pre Sales
Customer Service
Business Analysis
Start Ups
Microsoft Excel
Ted Mitchell Summary
Ted Mitchell, based in Dallas, TX, US, is currently a Contact Center Consulting Solutions Engineer at Zoom. Ted Mitchell brings experience from previous roles at Five9 and Genesys. Ted Mitchell holds a North Texas. With a robust skill set that includes Migration, Genesys Engage, Chatbots, Voicebot, Conversational AI and more. Ted Mitchell has 1 emails and 2 mobile phone numbers on RocketReach.
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