2021 -2023 Senior Vice President of Service Delivery and Transformation @
2019 -2021 Associate VP of Contact Center Operations and Transformation @
2018 -2021 Director of Contact Center Operations and Transformation - Medical and Specialty @
2016 -2018 Head of Field Service Operations @
2015 -2016 Chief of Staff, Customer Care @
2013 -2015 Sr. Manager of North American HQ Service Operation Support @
2007 -2013 Senior Manager of Strategic SVC Planning at Samsung Electronics America @
2007 -2009 Warranty Department Manager @
2004 -2006 Proprietary securities trader (NYSE and NASDAQ) @ Spectrum Capital Partners
1999 -2004 Technical and Business Consultant @
Ted Lee Education
Columbia Business School
Master of Business Administration (MBA) (Business, Management, Marketing, and Related Support Services)
2012-2014
University of Pennsylvania
School of Engineering and Applied Science (Bachelor of Science, Engineering; Electrical Engineering and Bioengineering)
1995-1999
Ted Lee Summary
Ted Lee, based in Ridgefield, NJ, US, is currently a Chief Operating Officer at OnPoint Warranty Solutions, LLC. Ted Lee brings experience from previous roles at Akumin, Humana and Samsung Electronics America. Ted Lee holds a 2012 - 2014 Master of Business Administration (MBA) in Business, Management, Marketing, and Related Support Services @ Columbia Business School.
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