Technion Communications Corp. Information

Technion was founded in January 1994 by a management team with years of experience in the call center and database marketing industry. Our vision is to develop a database-driven telemarketing company that leverages the power of database marketing with the efficiency of using telemarketing as a sales and service channel. We have been successfully implementing that vision over the past several years. Our telemarketing approach focuses on quality recruiting, with an emphasis on training, and a reward system that creates a full-time career path for our telemarketing agents. We employ state-of-the-art technology in our Web enabled call centers located in South Florida. We have Pentium PCs on every agent desktop, Windows NT Server and SQL Server database engines, proprietary and high-performance predictive dialing systems, and an open, TCP/IP network that easily extends to the Internet or to our client's Intranet applications. Our agents use sophisticated but easy-to-learn scripting and user interface tools, and our clients are supplied with on-line reporting and ad-hoc query systems that give them instant access to results at the call center. Our core services involve the following areas: E-Commerce Solutions