Techneto Information

Techneto delivers IT services through our flat-rate IT Support Service Contracts. Designed to reduce your costs, increase your profits and mitigate your business risks, we partner with you as your Virtual CIO and IT Department, allowing you to focus on running your business, not your technology. Our relationship begins with evaluating your current state of technology, including infrastructure, hardware and line-of-business applications and Vendors. We work with you to identify your critical business processes, pain points and vulnerabilities, and perform a threat analysis to determine your business risks. Completing this process allows us to design a Technology Plan that aligns with your long-term business goals. We become an extension of your business, and true Partner. Because our Service Plan is based on a flat monthly fee allowing you the ability to budget your IT costs annually, we assume both the financial and technical risks in our relationship, fueling our commitment to continuously identify and deliver solutions that improve your efficiencies and reduce downtime – as a true Partner should. Key benefits: Customer peace of mind – monitor network on 24x7x365 basis proactively Single point of contact for all network issues Single supplier instead of multiple vendors Defined Service Levels (for service delivery) Known costs for management & fixed price contracts Avoid costs of building own management & reporting systems Lower Total Cost Ownership (TCO) for client