Customer Success Manager @ (March 2022 - October 2024)
Customer Success Manager - Acquired by MoxiWorks @ (March 2021 - April 2022)
Customer Success Manager @ (February 2020 - February 2021)
Client Delivery Manager @ (November 2018 - February 2020)
Sales Development Representative @ (January 2018 - November 2018)
Business Development Representative @ (August 2018 - December 2018)
Business Development Representative @ (January 2018 - September 2018)
Sales Development Representative @ (January 2018 - June 2018)
Technical Recruiter @ (June 2017 - December 2017)
Head Bartender @ Might as Well Bar and Grill (January 2017 - August 2017)
Sales Intern @ (June 2016 - September 2016)
Server @ (August 2015 - August 2016)
Server and Trainer @ Fox & Hound Sports Tavern (November 2014 - May 2015)
Seasonal Sales Associate @ (November 2014 - April 2015)
Server and Trainer @ (August 2013 - November 2014)
Server @ (January 2013 - August 2013)
Taylor Ritchie Education
The University of North Carolina at Chapel Hill
Bachelor’s Degree (Communication Studies - Interpersonal and Organizational)
2013-2017
Taylor Ritchie Skills
Communication
Software as a Service (SaaS)
Direct Sales
Account Management
Active Learning
Strategy
Onboarding
Interpersonal Skills
Organization Skills
Executive Visibility
Customer Success
Customer Satisfaction (CSAT)
Customer Satisfaction
Customer Retention
Customer Experience
Customer Engagement
Problem Solving
Recruiting
Customer Service
Technical Recruiting
Sales
Social Media
Event Planning
Staffing Services
Contract Recruitment
Permanent Placement
Digital Media
Market Research
Screening
Sales Process
Microsoft Word
Microsoft Office
Microsoft Excel
PowerPoint
Applicant Tracking Systems
Time Management
Teamwork
Leadership
Public Speaking
Interpersonal Communication
Team Building
Team Motivation
Employee Relations
Team Spirit
Social Networking
High Tech Sales
Sales Process Implementation
Taylor Ritchie Summary
Taylor Ritchie, based in Austin, TX, US, is currently a Senior Customer Success Manager at MoxiWorks. Taylor Ritchie brings experience from previous roles at MoxiWorks, ActivePipe, Dialpad and memoryBlue. Taylor Ritchie holds a 2013 - 2017 Bachelor’s Degree in Communication Studies - Interpersonal and Organizational @ The University of North Carolina at Chapel Hill. With a robust skill set that includes Communication, Software as a Service (SaaS), Direct Sales, Account Management, Active Learning and more. Taylor Ritchie has 2 emails and 2 mobile phone numbers on RocketReach.
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