Strategic Account Executive @ (March 2022 - July 2024)
Principal Customer Success Manager @ (May 2021 - March 2022)
Senior Customer Success Manager @ (February 2020 - May 2021)
Senior Customer Success Manager @ (February 2020 - May 2021)
Customer Success Manager — Enterprise • NorCal and PacNW @ (January 2019 - February 2020)
Customer Success Manager — National Accounts • Pacific Northwest @ (September 2018 - December 2018)
Customer Success Manager — Mid-Market • US West @ (January 2018 - August 2018)
Customer Success Manager — Small Business • US West, APAC, LATAM, Australia @ (March 2016 - December 2017)
Tier 1 Technical Support @ (October 2013 - February 2016)
Expert (Lead Sales) @ (May 2011 - September 2013)
Specialist (Sales) @ (July 2010 - May 2011)
Customer Service Representative @ (May 2007 - August 2008)
Taylor Nelson Education
McNally Smith College of Music
Bachelor of Arts (BA) (Music Business & Administration)
2005-2010
Eden Prairie High School 2001-2005
Taylor Nelson Skills
Technology
Music
Music Production
Web Design
Studio Recording
Social Media
Video Production
Video Editing
Microsoft Office
OS X
Social Networking
Video
iLife
iPhone
Mac
Technical Support
Sales
Mac OS
iOS
Hardware
Cloud Computing
Team Leadership
Social Media Marketing
Information Technology
Customer Service
Services
Major Accounts
Taylor Nelson Summary
Taylor Nelson, based in San Francisco, CA, US, is currently a Strategic Account Executive at Mimecast. Taylor Nelson brings experience from previous roles at Adobe and Code42 (acquired by Mimecast). Taylor Nelson holds a 2005 - 2010 Bachelor of Arts (BA) in Music Business & Administration @ McNally Smith College of Music. With a robust skill set that includes Technology, Music, Music Production, Web Design, Studio Recording and more. Taylor Nelson has 4 emails and 2 mobile phone numbers on RocketReach.
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