Behavioral Science Analyst (CX) II @ (June 2022 - February 2024)
Behavioral Science Analyst (CX) I @ (February 2021 - June 2022)
Business Consultant @ (July 2023 - October 2023)
VA Mobile Program Help Desk Technician @ (September 2019 - September 2020)
Licensed Realtor, Buyer Specialist @ (November 2017 - August 2019)
Client Care Coordinator, Licensed REALTOR® @ (July 2017 - November 2017)
Licensed Realtor, Buyer Specialist @ (April 2016 - May 2017)
Site Agent, Realtor @ (April 2015 - April 2016)
Sales Assistant, Jr. Sales Agent, Trainee @ (December 2014 - April 2015)
Kitchen Staff @ Bento Japanese Restaurant & Sushi Bar (August 2012 - May 2013)
Sales Associate Assistant and Sales Associate @ (November 2010 - August 2012)
Inventory and Merchandise Stocking @ Super Star Market (June 2007 - September 2007)
Taylor Dugan Education
University of North Alabama
Master of Business Administration - MBA (Project Management)
2024-2026
The University of Alabama
Bachelor of Arts in Psychology (Psychology & Communication Studies)
2011-2014
Taylor Dugan Skills
Customer Support
Voice of the Customer
Jira
Customer Satisfaction
Customer Journey Mapping
Communication
Microsoft PowerPoint
Microsoft Word
Business Process Improvement
Customer Service Operations
Coaching
People Development
SQL
Presentation Skills
SharePoint
Customer Success
Account Management
Program Management
Project Management
Team Leadership
Salesforce.com
Negotiation
Sales
Customer Service
Customer Experience
Connecting People
Creative Writing
Consultative Selling
Customer Relationship Management (CRM)
Data Analysis
Advertising
Microsoft Excel
Microsoft Office
Creative Problem Solving
Telephone Skills
Building Relationships
Public Speaking
Critical Thinking
Problem Solving
Team Building
Training
Consultative Approach
Learning Quickly
Energetic Leader
DocuSign
Networking
Maximo
Leadership
Analytical Skills
Written Communication
Taylor Dugan Summary
Taylor Dugan, based in Huntsville, AL, US, is currently a Business Analyst - IT, Senior Consultant, 2 at Booz Allen Hamilton. Taylor Dugan brings experience from previous roles at TPG, Inc. and Anna®AI by TPG, Inc.. Taylor Dugan holds a 2024 - 2026 Master of Business Administration - MBA in Project Management @ University of North Alabama. With a robust skill set that includes Customer Support, Voice of the Customer, Jira, Customer Satisfaction, Customer Journey Mapping and more. Taylor Dugan has 1 emails and 2 mobile phone numbers on RocketReach.
Looking for a different Taylor Dugan?
Find contact details for 700 million professionals.