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Tara Pearson Location
Phoenix, AZ, US
Tara Pearson Work
2022 -now Manager WFM @
2019 -2022 Manager Workforce Management @
2015 -2018 Consultant @
2011 -2015 Manager Workforce Planning and Analysis @
2009 -2011 Supervisor Workforce Planning and Analysis @
2006 -2009 Supervisor - Business Support Center Operations @
Tara Pearson Education
Rutgers, The State University of New Jersey-Newark
Tara Pearson Skills
Workforce Management
Call Centers
Telecommunications
Team Leadership
Wireless
Project Management
Mobile Devices
Customer Experience
Product Management
Cellular Communications
Vendor Management
Program Management
Integration
Business Process Improvement
Contact Centers
Leadership
Team Management
VoIP
Leadership Development
Cross-functional Team Leadership
Operations Management
ACD
Management
Customer Satisfaction
Strategy
Account Management
Microsoft Office
Training
Customer Retention
Team Building
Customer Service
Resource Management
Strategic Planning
Project Planning
Coaching
Microsoft Excel
Business Analysis
Enterprise Software
Consulting
Outsourcing
Workforce Planning
Workforce Development
People Management
Workforce Analytics
Customer Service Operations
Customer Service Management
Third Party Vendor Management
Organizational Leadership
Customer-focused Service
Aspect ACD
Critical Thinking
Tara Pearson Summary
Tara Pearson, based in Phoenix, AZ, US, is currently a Manager WFM at Brightspeed. Tara Pearson brings experience from previous roles at Fiserv, Verizon Enterprise Solutions and Verizon Wireless. Tara Pearson holds a Rutgers, The State University of New Jersey-Newark. With a robust skill set that includes Workforce Management, Call Centers, Telecommunications, Team Leadership, Wireless and more. Tara Pearson has 5 emails and 5 mobile phone numbers on RocketReach.
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