Tammy Alexander-Epps Email & Phone Number
Engagement and Workforce Staffing @ Amazon
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Tammy Alexander-Epps Location
- Jackson, MS, US
Tammy Alexander-Epps Work
- 2019 - now Engagement and Workforce Staffing @
- 2014 - 2018 Manager – Retention Services Center @
- 2012 - 2014 Manager – Comcast Payment Center @
- 2011 - 2012 Supervisor – Retention Services Center @
- 2010 - 2011 Educational Recruiter @
- 2008 - 2010 Call Center and Project Manager - Mississippi Development Authority, Disaster Recovery Division @
- 2007 - 2008 Supervisor Customer Support - Digital Voice Call Center @ Comcast Advanced Solution Center
- 1994 - 2007 Supervisor – Major Account Billing (2000-2007) @ SkyTel Communications, Inc. - Clinton, MS (Verizon Business)
Tammy Alexander-Epps Education
- Holmes Community College
Certificate (Human Resources Management/Personnel Administration, General)
- Jackson State University
Bachelor of Arts (BA)
Tammy Alexander-Epps Skills
- Customer Service
- Telecommunications
- Customer Satisfaction
- Customer Experience
- Telephony
- Vendor Management
- Operations Management
- Call Center
- Recruiting
- Call Centers
- Cross-functional Team Leadership
- Team Leadership
- Troubleshooting
- Process Improvement
- Account Management
- CRM
- Customer Retention
- Direct Sales
- Leadership
- Outsourcing
- Product Management
- Salesforce.com
- Team Building
- Sales Operations
- Training
- Offer Approximately
- See 6+see Less
- Cross Functional Team
- VoIP
- Broadband
- IP
- Wit
- Offer Approximately 16 Years Experience in Call Center Project Management
- Managed Services
- Cross Functional Team Leadership
- Management
Tammy Alexander-Epps Summary
- Tammy Alexander-Epps, based in Jackson, MS, US, is currently a Engagement and Workforce Staffing at Amazon. Tammy Alexander-Epps brings experience from previous roles at Comcast and ITT Technical Institute. Tammy Alexander-Epps holds a Certificate in Human Resources Management/Personnel Administration, General @ Holmes Community College. With a robust skill set that includes Customer Service, Telecommunications, Customer Satisfaction, Customer Experience, Telephony and more. Tammy Alexander-Epps has 2 emails and 1 mobile phone numbers on RocketReach.
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