Tammy Alexander-Epps Email & Phone Number
Service Center Manager @ Comcast
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Tammy Alexander-Epps Location
- Richland, MS, US
Tammy Alexander-Epps Work
- 2012 - now Service Center Manager @
- 2011 - 2012 Supervisor – Retention and Sales Center @ Comcast Retention Service Center – Jackson, MS
- 2010 - 2011 Marketing – Educational Recruiter @ ITT Technical Institute – Madison, MS
- 2008 - 2010 Call Center and Project Manager - Mississippi Development Authority, Disaster Recovery Division @ Customer Value Partners – Fairfax, VA
- 2007 - 2008 Supervisor Customer Support - Digital Voice Call Center @ Comcast Advanced Solution Center - Madison, MS
- 1994 - 2007 Supervisor – Major Account Billing (2000-2007) Supervisor-Customer Service Department (1994-2000) @ SkyTel Communications, Inc. - Clinton, MS (Verizon Business)
Tammy Alexander-Epps Education
- B. A., Liberal Arts - Jackson State University (Jackson, MS)
Tammy Alexander-Epps Skills
- Call Centers
- Telecommunications
- Customer Satisfaction
- Customer Experience
- Customer Retention
- Process Improvement
- Operations Management
- Telephony
- Vendor Management
- Managed Services
- VoIP
- Team Leadership
- Troubleshooting
- Management
- Team Building
- Customer Service
- Cross-functional Team Leadership
- Broadband
- Account Management
- IP
- Offer approximately 16 years experience in call center project management, wit
- Leadership
- Offer Approximately
- See 6+see Less
- Salesforce.com
- Cross Functional Team
- Call Center
- Sales Operations
- Wit
- Offer Approximately 16 Years Experience in Call Center Project Management
- Direct Sales
- Cross Functional Team Leadership
- Training
- Product Management
- Outsourcing
- Recruiting
- CRM
Tammy Alexander-Epps Summary
- Tammy Alexander-Epps, based in Richland, MS, US, is currently a Service Center Manager at Comcast. Tammy Alexander-Epps brings experience from previous roles at Comcast Retention Service Center – Jackson, MS, ITT Technical Institute – Madison, MS, Customer Value Partners – Fairfax, VA and Comcast Advanced Solution Center - Madison, MS. Tammy Alexander-Epps holds a B. A., Liberal Arts - Jackson State University (Jackson, MS). With a robust skill set that includes Call Centers, Telecommunications, Customer Satisfaction, Customer Experience, Customer Retention and more. Tammy Alexander-Epps has 1 emails and 3 mobile phone numbers on RocketReach.
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