Talal Ibrahim Email & Phone Number
Service Delivery Analyst @ Central Bank of The UAE
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Talal Ibrahim Work
- Service Delivery Analyst @ Central Bank of The UAE (August 2021 - Present)
- Service Delivery Engineer @ Central Bank of The UAE (September 2019 - August 2021)
- Information Technology Support Engineer @ (September 2018 - August 2019)
- Information Technology Support Manager @ Stride Veterinary Service Company (August 2016 - August 2018)
- IT Technical Support Team leader @ Al Hadara Engineering and Constructions (January 2014 - June 2016)
- IT Technical Officer @ Fedora Engineering Company (February 2011 - November 2013)
- IT Technical Officer @ Shifak Trading &Services Company (April 2009 - January 2011)
- IT Technical support @ CMC Computer Company (March 2006 - August 2008)
Talal Ibrahim Education
- Sudan academy for science
Master's degree (Business Administration and Management, General)
2014-2016 - University of Omdurman Ahlia
Bachelor of Applied Science - BASc (Computer Engineering)
2001-2006
Talal Ibrahim Skills
- Access Control
- Active Directory
- Airwatch
- Analytical Skills
- Azure Functions
- Backup & Recovery Systems
- Business Strategy
- CCTV Installation
- Citrix
- Communication
- Computer Hardware Troubleshooting
- Computer Networking
- Customer Relationship Management (CRM)
- Customer Service
- Customer Support
- Data Analysis
- Desktop Imaging
- Hardware Installation
- Help Desk Support
- IP Phones
- IT Hardware Support
- IT Operations
- IT Service Management
- ITIL
- ITIL Certified
- ITIL Service Operations
- ITMS
- Incident Management
- Information Technology
- Information and Communications Technology (ICT)
- Mentoring
- Microsoft Azure
- Microsoft Exchange
- Microsoft Office
- Microsoft Outlook
- Networking
- OLA
- Office 365
- Operating Systems
- Patch Management
- Printer Support
- Problem Solving
- Project Management
- Remote Access
- Remote Troubleshooting
- Request Management
- Root Cause Analysis
- SCCM
- Service Delivery
- Service Desk
- Service-Level Agreements (SLA)
- ServiceNow
- Software Installation
- System Administration
- Team Building
- Team Leadership
- Technical Support
- Ticketing Systems
- Training Manuals
- Troubleshooting
- VMware
- VMware Infrastructure
- Windows Server
- iOS
Talal Ibrahim Summary
- Talal Ibrahim, is currently a Service Delivery Analyst at Central Bank of The UAE. Talal Ibrahim brings experience from previous roles at Central Bank of The UAE, Ministry of Education – UAE, Stride Veterinary Service Company and Al Hadara Engineering and Constructions. Talal Ibrahim holds a 2014 - 2016 Master's degree in Business Administration and Management, General @ Sudan academy for science. With a robust skill set that includes Access Control, Active Directory, Airwatch, Analytical Skills, Azure Functions and more. Talal Ibrahim has 1 mobile phone numbers on RocketReach.
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