Talal Ibrahim Email & Phone Number

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Head of Operations @ (January 2025 - Present)
Contact Center Operations Manager @ (June 2019 - December 2024)
Head of Supporting Functions Department (Training and Workforce Management) @ (January 2022 - January 2023)
Contact Center Manager @ ALMOSFAER (June 2019 - December 2024)
Head of Training Department @ ALMOSFAER (January 2022 - January 2023)
Contact Center Operations Manager @ Teleperformance (January 2015 - January 2019)
Contact Center Manager @ (January 2015 - January 2019)
Call Center Assistant Manager @ (January 2011 - January 2015)
Contact Center Manager @ (January 2011 - January 2015)
Operations Supervisor @ Teleperformance (January 2008 - January 2011)
Operations Supervisor @ (January 2008 - January 2011)
Sales Supervisor (Credit Cards and Loans) @ (March 2008 - June 2010)
Sales Supervisor @ (March 2008 - June 2010)
Sales Supervisor @ Daffy Doff Co. (January 2006 - January 2008)

Language
English
Fulent
Time Management
Microsoft Office
Negotiation
Project Planning
Customer Service
Microsoft Excel
Customer Satisfaction
Management
Operations Management
Leadership
Training
Coaching
Sales
Analysis
Customer Experience
Call Center
Team Management
Performance Management
Team Leadership
Telecommunications
Outsourcing
Team Building
Teamwork
Forecasting
• Excellent problem solving , communication skills and excellent interpersonal s
Ability to develop and motivate staff
Ability To listen
Negotiable
Planning and organizing
•Decision Maker
Risk Taking
Call Centers
Workforce Management
Vendor Management
Business Development
Human Resources
Recruiting
BPO
Budgets
CRM
Customer Retention
Call Center Development
Contact Centers
Account Management
Process Improvement
Service Delivery
Sla
Public Speaking
Project Management
Excellent Problem Solving
Mortgage Lending
Decision Maker

Talal Ibrahim, based in Cairo, Cairo Governorate, EG, is currently a Head of Operations at Alfa Medical Group. Talal Ibrahim brings experience from previous roles at Almosafer and ALMOSFAER. Talal Ibrahim holds a 1998 - 2002 Law in American/U.S. @ Cairo University. With a robust skill set that includes Language, English, Fulent, Time Management, Microsoft Office and more. Talal Ibrahim has 1 emails and 5 mobile phone numbers on RocketReach.