Tal Mashat Email & Phone Number
Vice President of Member Contact Center @ Nuvision Federal Credit Union
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Tal Mashat Location
- Spokane, WA, US
Tal Mashat Work
- Vice President of Member Contact Center @ (August 2024 - Present)
- SVP, Director Of Enterprise Contact Centers @ (July 2018 - August 2024)
- Director of Customer Success @ IdentityMind Global (February 2016 - June 2018)
- VP of Contact Center Operations @ FCR (January 2015 - February 2016)
- Director of Contact Center Operations @ (August 2010 - December 2014)
- AVP of Contact Center Operations @ (August 2007 - July 2010)
- Director of Call Center Operations @ (January 2004 - July 2007)
- Call Center Site Manager @ Washington Dental Service (June 2000 - December 2003)
- Operations Manager @ LOWE'S COMPANIES, INC. (FORMERLY EAGLE HARDWARE AND GARDEN) (December 1994 - May 2000)
Tal Mashat Education
- Gonzaga University
M.B.A (Organizational Leadership)
- University of Washington
Bachelor's Degree (Business Administration and Management, General)
Tal Mashat Skills
- Account Management
- BPO
- Benefits Administration
- Budgets
- Business Development
- Business Efficiency
- Business Process Improvement
- Business Strategy
- CRM
- Call Centers
- Change Management
- Coaching
- Contact Centers
- Contract Negotiation
- Cross-functional Team Leadership
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- E-commerce
- Employee Relations
- Event Management
- Event Planning
- Forecasting
- HIPAA
- Health Insurance
- Hiring
- Human Resources
- Leadership
- Leadership Development
- Management
- Mentoring
- Operations Management
- Oral Communication
- Outsourcing
- P&L Management
- Performance Management
- Process Improvement
- Program Management
- Project Management
- Quality Assurance
- Recruiting
- Sales
- Sales Management
- Start-ups
- Strategic Planning
- Team Building
- Team Leadership
- Team Management
- Telecommunications
- Temporary Staffing
- Training
- Vendor Management
- Workforce Management
Tal Mashat Summary
- Tal Mashat, based in Spokane, WA, US, is currently a Vice President of Member Contact Center at Nuvision Federal Credit Union. Tal Mashat brings experience from previous roles at Umpqua Bank, IdentityMind Global, FCR and People to People Ambassador Programs. Tal Mashat holds a M.B.A in Organizational Leadership @ Gonzaga University. With a robust skill set that includes Account Management, BPO, Benefits Administration, Budgets, Business Development and more. Tal Mashat has 2 emails and 4 mobile phone numbers on RocketReach.
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