Johnny Chapa Email & Phone Number
Vice President of Collections @ Nuvision Federal Credit Union
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Johnny Chapa Location
- California, United States
Johnny Chapa Work
- Vice President of Collections @ (November 2019 - Present)
- Director of Collections @ (July 2015 - November 2019)
- Assistant Vice President of Call Center Operations @ (September 2013 - September 2015)
- Assistant Vice President, Collection Matrix Manager @ (January 2007 - January 2011)
- Director of Collections and Customer Service @ (January 2006 - January 2007)
- Senior Manager - Call Center Operations @ Option One Mortgage (July 2002 - September 2006)
- Loss Recovery Manager @ Triad Financial (January 1997 - January 2002)
Johnny Chapa Education
- Rio Hondo College
Associate of Science - AS (Public Administration)
- University of Phoenix
Bachelor of Science - BS (Business Management)
Johnny Chapa Skills
- Leadership Development
- Drive Vision & Strategic Planning
- Process Optimization
- Process Improvement
- Call Centers
- Contact Centers
- Operations Management
- Vendor Management
- Management
- Customer Service
- Employee Engagement
- Loan Servicing
- Revenue & Profit Growth
- Cost Minimization
- Collection Management
- Strategic Relationship Building
- Team Building & Motivation
- Cross-Team Collaboration
- Multisite Management
- Market & Operating Trends
- Multiple Product & Loan Types
- Regulations | Policies | Best Practices
- Compliance Management
- Bilingual Spanish & English
- Real Estate
- Bilingual
- Investment Properties
- FDCPA
- Foreclosures
- Microsoft Word
- Banking
- Short Sales
- Microsoft Excel
- FHA financing
- For Sale by Owner
- Revenue and Profit Growth
- Real Estate Investor
- Team Leadership
- FHA
- First Time Home Buyers
- Default
- Public Speaking
- Land Contracts
- Collections
- Commercial Sales
- Loss Mitigation
- Single Family Homes
- Collection Systems
- Insurance
- Vendors
- Mentoring
- Performance Metrics
- Finance
- Witness
- Business Solution
- E Pro
- Cross Team Collaboration
- Broken
- Legal
- Complaints
- Onyx
- Triad
- Adhoc
- Public Relations
- Key Performance Indicators
- Mexico
- Hiring
- Spanish
- Monitors
- Attorneys
- Accounting
- Personal Development
- Incentive Programs
- Forecasting
- Loss Recovery
- System
- Cell
- Training Material
- Reports
- Drive Vision and Strategic Planning
- Workforce Management
- Strategies
- Terminations
- Offshore
- Training
- Small Claims
- Policy
- Bankruptcy
- Scheduling
- CPI
- Reporting
- Hearings
- Campaigns
- Ensemble
- Team Building and Motivation
- Exempt
- Market and Operating Trends
- Bilingual Spanish and English
- Fidelity
- Negotiation
- Abandonment
- Quality Assurance
- Operations
- Ranch
- Change Management
- Contractual Agreements
- Losses
- Project Management Training
- Responsibility
- Six Sigma
- Yellow Belt
- Policies and Procedures
- Call Monitoring
- Efficiencies
- Multiple Product and Loan Types
- Rio
- Portfolio
- Structured Finance
- NICE
- Reviews
- Mortgage Lending
- Green Belt
- Forbearance
- Civil Litigation
- India
- Rate
- Skip Tracing
- Budgets
- Customer Engagement
- Account Resolution
- Appraisals
- Recoveries
- Gaps
Johnny Chapa Summary
- Johnny Chapa, based in California, United States, is currently a Vice President of Collections at NuVision Federal Credit Union. Johnny Chapa brings experience from previous roles at Western Dental, Rushmore Loan Management Services LLC, Wells Fargo Dealer Services and UBS. Johnny Chapa holds a Associate of Science - AS in Public Administration @ Rio Hondo College. With a robust skill set that includes Leadership Development, Drive Vision & Strategic Planning, Process Optimization, Process Improvement, Call Centers and more. Johnny Chapa has 2 emails and 2 mobile phone numbers on RocketReach.
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