2012 -now Senior Customer Service Representative @ Direct Channel Holdings (PTY) LTD
2016 -2017 Team Manager @
Tabitha Mbugua Education
MKU
Bachelor of Commerce (B.Com.) (Human Resources Management and Services)
2013-2015
Mount Kenya University - MKU
Bachelor of Commerce - BCom (Human Resources Management and Services)
st.lawrence paris palais
A level (Hed/ent)
Tabitha Mbugua Skills
Customer Service
Call Centers
Team Leadership
Team Management
Customer Experience
Customer Satisfaction
BPO
Microsoft Excel
Performance Management
Microsoft Word
Coaching and Mentoring
Human Resources
Tabitha Mbugua Summary
Tabitha Mbugua, based in Kenya, is currently a Service Delivery Team Lead at Sama Group. Tabitha Mbugua brings experience from previous roles at Direct Channel Holdings (PTY) LTD and CCI South Africa. Tabitha Mbugua holds a 2013 - 2015 Bachelor of Commerce (B.Com.) in Human Resources Management and Services @ MKU. With a robust skill set that includes Customer Service, Call Centers, Team Leadership, Team Management, Customer Experience and more. Tabitha Mbugua has 1 emails on RocketReach.
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