SymSoft Solutions Information

SymSoft is a digital agency specializing in user experience (UX) design, accessibility compliance, data-driven personalization, business intelligence and enterprise applications. We focus on helping clients in regulated industries use digital platforms such as Sitecore and Adobe Experience Manager to deliver best-in-class customer experiences. We empower business users to publish their own content and optimize the customer experience using analytics and data. Our client list spans multiple industries including Financial Services, Energy, Health Care, Government and the Trades. We believe creating remarkable digital experiences requires a combination of industry knowledge, human-centered service design, distinctive visual appeal, personalization driven by what we know about the customer from all past interactions and rapid transaction response times on their chosen device. We maintain the skills to cover these areas in-house and deliver them in a “best value” studio model that maximizes our customer’s return on IT investment. Our full suite of services includes: • Customer Experience • Content Strategy • Data-driven Personalization • Responsive Web Design • Content Management Systems • Business Intelligence Solutions • Location Intelligence Solutions • Web and Mobile Applications • Section 508 Compliance • Software Development • Systems Integration • Managed Services • Business Process Design • Organizational Change Management