Sylvia Thomas Email & Phone Number
Vice President Operations @ IntouchCX
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Sylvia Thomas Location
- Perry Hall, MD, US
Sylvia Thomas Work
- 2025 -now Vice President Operations @
- 2020 -2025 Director Of Operations @
- 2019 -2019 Senior Manager - Client Success @
- 2017 -2018 Senior Manager - Support Operations and Business Excellence @
- 2013 -2017 Senior Manager of Operations @
- 2012 -2012 Customer Service Manager @
- 2010 -2012 Asst Operations Manager @
- 2010 -2010 Team Leader - Operations @
- 2008 -2009 Sr CSR @
- 2006 -2007 Senior Analyst @
- 2002 -2006 Team Leader @ Nittany Outsourcing Services
Sylvia Thomas Education
- Meenakshi College For Women
Bachelor of Arts (BA) (English Literature)
1999-2002 - Kamala Subramaniam Matriculation Hr Sec School
Biology, Chemistry and Physics (Science)
1999-2000
Sylvia Thomas Skills
- Business Insights
- Trust and Safety
- Strategic Planning
- Customer Experience Design
- Client Success Leader
- Scrum
- Customer Experience
- Change Management
- Business Process Design
- Agile Methodologies
- Project Management
- Business Process Improvement
- Microsoft Excel
- Microsoft Office
- Management
- Leadership
- Contact Center Operations
- Agile Leadership
- Client Success
- Customer Experience Transformation
Sylvia Thomas Summary
- Sylvia Thomas, based in Perry Hall, MD, US, is currently a Vice President Operations at IntouchCX. Sylvia Thomas brings experience from previous roles at IntouchCX and Pole To Win. Sylvia Thomas holds a 1999 - 2002 Bachelor of Arts (BA) in English Literature @ Meenakshi College For Women. With a robust skill set that includes Business Insights, Trust and Safety, Strategic Planning, Customer Experience Design, Client Success Leader and more. Sylvia Thomas has 2 emails and 1 mobile phone numbers on RocketReach.
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