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Jenn S. Location
Winnipeg, MB, CA
Jenn S. Work
EVP, Global Operations @ (January 2024 - Present)
SVP, North American Operations @ (January 2023 - January 2024)
SVP, Global Operations @ (June 2021 - January 2023)
Vice President Of Global Operations @ (February 2021 - June 2021)
Vice President of Operations @ (September 2018 - February 2021)
Manager, Customer Care @ (January 2016 - March 2018)
Director, Customer Care @ (May 2014 - January 2016)
Director of Canadian Operations @ (January 2008 - May 2014)
Manager, Support Services @ (October 2006 - January 2008)
CRM Application Administrator @ (October 2005 - October 2006)
Account Manager @ (January 2000 - October 2005)
Assistant Account Manager @ (August 1999 - December 2000)
Supervisor @ (June 1998 - August 1999)
Jenn S. Education
Red River College
Business Adminitration
Univeristy of Manitoba
Factulty of Arts
Jenn S. Skills
Call Center
Strategic Planning
Leadership
Customer Satisfaction
Account Management
Direct Marketing
Customer Service
Team Building
Process Improvement
Operations Management
Recruiting
Project Management
Order Fulfillment
E-commerce
Team Leadership
Budget
Forecasting
Change Management
New Business Development
Training
Budgets
Employee Relations
Coaching
Customer Experience
Call Centers
Performance Management
Employee Engagement
Team Management
Human Resources
Vendor Management
Workforce Management
B2B
Management
Customer Retention
Business Development
Cross-functional Team Leadership
Sales
Sales Management
Retail
Analysis
Project Planning
Marketing
Business Process Improvement
CRM
Negotiation
Program Management
Business Analysis
Business Strategy
IVR
Leadership Development
E Commerce
Public Speaking
Strategy
Microsoft Office
Cross Functional Team Leadership
Microsoft Excel
Jenn S. Summary
Jenn S., based in Winnipeg, MB, CA, is currently a EVP, Global Operations at IntouchCX. Jenn S. brings experience from previous roles at IntouchCX and 24-7 Intouch. Jenn S. holds a Business Adminitration @ Red River College. With a robust skill set that includes Call Center, Strategic Planning, Leadership, Customer Satisfaction, Account Management and more. Jenn S. has 1 emails and 1 mobile phone numbers on RocketReach.
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