Sylvia Lee Email & Phone Number
Director of Technical Account Management @ Secur-Serv
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Sylvia Lee Location
- Marietta, GA, US
Sylvia Lee Work
- Director of Technical Account Management @ (January 2025 - Present)
- Director of Operations @ (September 2024 - January 2025)
- Director of Sales Engineering and Project Management @ (June 2023 - January 2025)
- Director, Technology Services @ (June 2021 - June 2023)
- Systems Sales Engineer @ (October 2019 - June 2021)
- Account Manager @ (October 2018 - October 2019)
- Network Infrastructure Engineer @ (March 2017 - October 2018)
- Managed Services Consultant @ (September 2016 - March 2017)
- Network Engineer @ (August 2015 - September 2016)
- Computer Technician @ University of Central Florida (August 2014 - August 2015)
- Support Team Leader @ Convergys (October 2008 - November 2013)
Sylvia Lee Education
- University of Central Florida
Bachelor's degree (Information Technology)
2013-2015
Sylvia Lee Skills
- Business Reviews
- Team Motivation
- Internal Communications
- Project Plans
- Executive-level Communication
- Professional Services
- Presentations
- Handle Multiple Projects
- IT Security Policies & Procedures
- Establishing Processes
- Customer Support
- External Clients
- Team Management
- Key Performance Indicators
- Written Communication
- Oral Communication
- New Product Rollout
- Problem Solving
- Network Administration
- IT Operations
- Client Services
- Customer Experience
- IT Management
- Service-Level Agreements (SLA)
- Statements of Work (SOW)
- Customer Satisfaction
- Microsoft Office
- Technical Support
- Troubleshooting
- Active Directory
- Team Leadership
- Project Management
- Customer Service
- Leadership
- Management
- Process Improvement
- Windows Server
- Vendor Management
- Windows 10
- Office 365
- Microsoft Exchange
- Communication
- Information Technology
- Strategic Planning
- Team Building
- Microsoft Excel
- Computer Hardware
- Consulting
- Training
- Microsoft PowerPoint
- Microsoft Word
- Time Management
- Coaching
- Managed Services
- Training & Development
- IT Service Management
- ITIL
- ITIL Certified
- Attention to Detail
- Staff Retention
Sylvia Lee Summary
- Sylvia Lee, based in Marietta, GA, US, is currently a Director of Technical Account Management at Secur-Serv. Sylvia Lee brings experience from previous roles at Milner, Inc. and ThreatAdvice. Sylvia Lee holds a 2013 - 2015 Bachelor's degree in Information Technology @ University of Central Florida. With a robust skill set that includes Business Reviews, Team Motivation, Internal Communications, Project Plans, Executive-level Communication and more. Sylvia Lee has 2 emails and 5 mobile phone numbers on RocketReach.
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