Sylvain Lecomte Email & Phone Number
Directeur de la relation clients. @ Europcar
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Sylvain Lecomte Location
- France
Sylvain Lecomte Work
- 2024 - now Directeur de la relation clients. @
- 2024 - 2024 Digital technical support Manager (Manager de transition) @
- 2023 - 2023 Manager relation clients (Manager de transition) @
- 2022 - 2023 Manager Task Force transformation (Manager de transition) @
- 2022 - 2022 Digital technical support manager (manager de transition) @
- 2021 - 2021 Directeur de projet BPO (Manager de transition) @
- 2020 - 2020 Head of customer engagement EU - Ubeeqo (Manager de transition) @
- 2019 - 2019 Consultant Organisation des centres de relations clients Europe @
- 2019 - 2019 Manager Customer care (Manager de transition) @
- 2018 - 2018 Directeur de site (Manager de transition) @
- 2017 - 2018 Directeur de site (Manager de transition) @
- 2017 - 2017 Directeur back office multi-sites (Manager de transition) @
- 2016 - 2016 Directeur des operations Family protect (Manager de transition) @
- 2015 - 2016 Responsable relation clients (Manager de transition) @
- 2014 - 2015 Directeur fonctions support centre relations clients @
- 2010 - 2013 Directeur adjoint centre relations clients (jusqu'à 400 conseillers) @
- 2008 - 2010 Responsable ventes a distance @
- 2002 - 2008 Responsable televente prestataires externes France and offshore (200 conseillers) @
- 2000 - 2002 Responsable recrutement et formation Service client @
- 1998 - 2000 Responsable centre d'appels @
Sylvain Lecomte Skills
- Culture Client Customer Experience
- Elaboration Des Objectifs Et Du Budget
- Juridi
- Calcul Et Analyse Des Impacts
- Anglais Courant Business
- Business Analysis
- Team Management
- Strategic Planning
- Revenue Management
- DES
- Gestion de projet
- Marketing
- Change Management
- Accompagnement Du Changement
- Centres D'Appel
- Management De Centre De Contacts
- Business Strategy
- Gestion De La Relation Client Crm
- Elaboration De Reporting Et Analyse De La Performance
- Vente
- CRM
- Performance Management
- Culture Client
- Gestion De La Relation Client
Sylvain Lecomte Summary
- Sylvain Lecomte, based in France, is currently a Directeur de la relation clients. at Europcar. Sylvain Lecomte brings experience from previous roles at SOMFY Group, Athlon France, AVEM (Groupe) and Somfy. With a robust skill set that includes Culture Client Customer Experience, Elaboration Des Objectifs Et Du Budget, Juridi, Calcul Et Analyse Des Impacts, Anglais Courant Business and more. Sylvain Lecomte has 3 emails and 1 mobile phone numbers on RocketReach.
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