Sylvain Lecomte Email & Phone Number
Directeur de la relation clients. @ Europcar
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Sylvain Lecomte Location
- France
Sylvain Lecomte Work
- Directeur de la relation clients. @ (July 2024 - Present)
- Digital technical support Manager (Manager de transition) @ (May 2024 - June 2024)
- Manager relation clients (Manager de transition) @ (October 2023 - December 2023)
- Manager Task Force transformation (Manager de transition) @ (November 2022 - May 2023)
- Digital technical support manager (manager de transition) @ (April 2022 - October 2022)
- Directeur de projet BPO (Manager de transition) @ (July 2021 - December 2021)
- Head of customer engagement EU - Ubeeqo (Manager de transition) @ (January 2020 - December 2020)
- Consultant Organisation des centres de relations clients Europe @ (July 2019 - December 2019)
- Manager Customer care (Manager de transition) @ (January 2019 - June 2019)
- Directeur de site (Manager de transition) @ (June 2018 - December 2018)
- Directeur de site (Manager de transition) @ (November 2017 - May 2018)
- Directeur back office multi-sites (Manager de transition) @ (January 2017 - October 2017)
- Directeur des operations Family protect (Manager de transition) @ (February 2016 - December 2016)
- Responsable relation clients (Manager de transition) @ (August 2015 - January 2016)
- Directeur fonctions support centre relations clients @ (January 2014 - July 2015)
- Directeur adjoint centre relations clients (jusqu'à 400 conseillers) @ (September 2010 - December 2013)
- Responsable ventes a distance @ (January 2008 - December 2010)
- Responsable televente prestataires externes France and offshore (200 conseillers) @ (September 2002 - September 2008)
- Responsable recrutement et formation Service client @ (January 2000 - December 2002)
- Responsable centre d'appels @ (September 1998 - September 2000)
Sylvain Lecomte Skills
- Culture Client Customer Experience
- Elaboration Des Objectifs Et Du Budget
- Juridi
- Calcul Et Analyse Des Impacts
- Anglais Courant Business
- Business Analysis
- Team Management
- Strategic Planning
- Revenue Management
- DES
- Gestion de projet
- Marketing
- Change Management
- Accompagnement Du Changement
- Centres D'Appel
- Management De Centre De Contacts
- Business Strategy
- Gestion De La Relation Client Crm
- Elaboration De Reporting Et Analyse De La Performance
- Vente
- CRM
- Performance Management
- Culture Client
- Gestion De La Relation Client
Sylvain Lecomte Summary
- Sylvain Lecomte, based in France, is currently a Directeur de la relation clients. at Europcar. Sylvain Lecomte brings experience from previous roles at SOMFY Group, Athlon France, AVEM (Groupe) and Somfy. With a robust skill set that includes Culture Client Customer Experience, Elaboration Des Objectifs Et Du Budget, Juridi, Calcul Et Analyse Des Impacts, Anglais Courant Business and more. Sylvain Lecomte has 1 emails and 1 mobile phone numbers on RocketReach.
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