Suzanne James Email & Phone Number
VP, Global Network and Telecom
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Suzanne James Location
- Danbury, CT, US
Suzanne James Work
- 2017 -now VP, Global Network and Telecom @ Wolters Kluwer
- 2016 -2017 Consultant @
- 2012 -2016 Director, Telephony and Contact Center Technologies @
- 2010 -2012 Director, Network Infrastructure @
- 2007 -2010 Director, Distributed Computing @
- 2001 -2007 Director, Distributed Computing @
- 1983 -2000 Group Manager, Data Network and Telecommunicatons @
Suzanne James Education
- University at Albany
BS (Computer Science & Applied Mathematics; Business)
1979-1983
Suzanne James Skills
- Disaster Recovery
- Data Center
- Project Management
- Telecommunications
- Vendor Management
- Integration
- Networking
- Strategic Planning
- Project Portfolio Management
- Process Improvement
- ITIL
- IT Strategy
- Program Management
- VoIP
- Business Analysis
- IT Management
- Enterprise Architecture
- SDLC
- Telephony
- Outsourcing
- Management
- IT Service Management
- Cross-functional Team Leadership
- Service Management
- Team Leadership
- Change Management
- PMP
- Cloud Computing
- IT Operations
- System Deployment
- SaaS
- Information Technology
- Infrastructure
- Virtualization
- Business Continuity
- Active Directory
- Security
- Cisco Technologies
- Servers
- Troubleshooting
- VMware
- Network Security
- Firewalls
- Technical Support
- WAN
- Citrix
- Windows Server
- Network Administration
- Information Security
- VPN
- Reviews
- Savings
- Budgets
- Meaningful
- Technology Leadership
- Excess
- Administration
- Configuration Management
- Service Quality
- Pandemic Planning
- Connectivity
- Public Speaking
- Customer Needs
- Software
- Acquisition Integration
- Offshoring
- Workstations
- Cross Functional Team Leadership
- Business Continuity Planning
- Strategic Business
- Bridge
- Telecommunications Systems
- Negotiation
- Global Deployment
- Resources
- Relocation
- Architecture
- GAP
- Testing
- Relationship Management
- Addressing
- Business Requirements
- Problem Management
- Customer Oriented
- Global Networking
- Laptops
- PMO
- Transformations
- Foundation
- Piloting
- Customer Service
- Salesforce.com
- Production Support
- Client Services
- Telepresence
- Vendors
- IaaS
- Remedy
- Changing Environments
- Hardware
- Pizza
- Engineering
- IVR
- Service Catalog
- Data Center Operations
- Sla
- Business Case
- Keys
- IT Infrastructure Operations
- Resume
- Consolidation
- Business Communications
- Regulatory Requirements
- Planning
- Non Technical
- Assurance
- Help Desk Support
- Directing
- Telemarketing
- Customer Focused
- Procurement
- Mobile Devices
- Profit Margins
- Strategy
- Data Network
- Presentations
- Suppliers
- Emerging Technologies
- Contact Centers
- Persistence
- Internal Controls
- Trade Publications
- Towers
- Responsibility
- Windows
- Operational Excellence
- Metrics
- Transformational Projects
- Supply Chain
- Computing
- Project Planning
- Unified Communications
- Business Development
- Business Expansion
- Hiring
- Partnerships
- Strategies
- Aggregator
- Enterprise Asset Management
- Rollout
- LAN
- Service Availability
- HIPAA
- Technology Solutions
- Liaison
- ACD
- Disposal
- Sales
- Service Levels
- SAN
- Service Delivery
- Business Units
- Ethics
- Accounts Receivable
- Convenience
- Design
- Utilization
- Customer Satisfaction
- Inventory
- Promoting
- Cost Savings
- Staff Development
- Operations
- Crisis Management
- C
- Efficient
- Network Technologies
- Incident Management
- Acquisitions
- Deals
- Positioning
- Vendor Relationship Management
- Global Implementations
- RFP
- Training
- Global Teams
- Technology Planning
- CTI
- Executive Management
- Unix
- Video
- Spokesperson
- Organizational Structure
- Desktop Support
- Bottling
Suzanne James Summary
- Suzanne James, based in Danbury, CT, US, is currently a VP, Global Network and Telecom at Wolters Kluwer. Suzanne James brings experience from previous roles at Nestlé Waters North America, Pitney Bowes, CIGNA and Wipro. Suzanne James holds a 1979 - 1983 BS in Computer Science & Applied Mathematics; Business @ University at Albany. With a robust skill set that includes Disaster Recovery, Data Center, Project Management, Telecommunications, Vendor Management and more. Suzanne James has 1 emails on RocketReach.
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