Susmita Chakrabarty's Location
Delhi, India
Susmita Chakrabarty's Work
- Regional Customer Service Head @ NORTH
- Sr Mgr-Service Assurance and Delivery @ Reliance Communications
- Senior Manager-Customer Service @ ORGANISATIONAL SCAN
- Customer Service Head - North @ Reliance Communication
- Circle Customer Service Head - Retail Broadband @ Reliance Communications
- Service Manager @ West Cluster
- Manager-CSD and Quality @ Idea Cellular Ltd
- As Manager @ Cellular Ltd
- As Officer and Executive @ Cellular Ltd
- Officer - Retention @ airtel
Susmita Chakrabarty's Education
- Institute of Management Technology, Ghaziabad
PGDBM (Marketing & Finance)
2002 - 2005 - 2005 PGDBM
B.Com (Office ManagementBusiness English Communication)
Susmita Chakrabarty's Skills
- Call Centers
- CRM
- Management
- Team Management
- Vendor Management
- Service Delivery
- Telecommunications
- Pre Sales
- Customer Lifecycle Management
- Training
Susmita Chakrabarty's Summary
Susmita Chakrabarty, based in Delhi, India, is currently a Regional Customer Service Head at North, bringing experience from previous roles at Reliance Communication Ltd, ORGANISATIONAL SCAN, Reliance Communication and Reliance Communication Ltd.. Susmita Chakrabarty holds a 2002 - 2005 PGDBM in Marketing & Finance @ Institute of Management Technology, Ghaziabad. With a robust skill set that includes Call Centers, CRM, Management, Team Management, Vendor Management and more, Susmita Chakrabarty contributes valuable insights to the industry. Susmita Chakrabarty has 1 email on RocketReach.
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