Susan Hames Email & Phone Number
Executive Director - RCM Patient Experience @ Quest Diagnostics
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Susan Hames Location
- Minneapolis, MN, US
Susan Hames Work
- Executive Director - RCM Patient Experience @ (May 2026 - Present)
- Optum360 @ (July 2022 - May 2026)
- Chief Operating Officer @ (September 2017 - June 2022)
- COO @ (November 2014 - July 2017)
- Senior Vice President - UHC Relationship Officer, Community and State and Medicare and Retirement @ (July 2013 - October 2014)
- Vice President, Strategic Solutions Group @ (January 2012 - January 2013)
- Vice President, Health Plan Operations @ (January 2010 - January 2012)
- Vice President, Franchise Program Management @ (January 2008 - January 2010)
- Vice President, UHN Network Technology Enablement @ (January 2002 - January 2008)
- Senior Manager @ (January 1995 - January 2002)
Susan Hames Education
- University of Pennsylvania
Bachelor's degree
1989-1993
Susan Hames Skills
- Managed Care
- Medicaid Managed Care
- Program Management
- Healthcare
- Management Consulting
- Provider Networks
- Operations Management
- Matrix Management
- SDLC
- Change Management
- Strategy
- Business Analysis
- Management
- Consulting
- Process Improvement
- CRM
- Network Development
- Cross-functional Team Leadership
- Healthcare Industry
- Health Policy
- Public Speaking
- Strategic Planning
- Microsoft Office
- Leadership
- Cross Functional Team Leadership
- Project Management
- Training
- Business Process Improvement
Susan Hames Summary
- Susan Hames, based in Minneapolis, MN, US, is currently a Executive Director - RCM Patient Experience at Quest Diagnostics. Susan Hames brings experience from previous roles at Optum, Bind Benefits and MOBE, LLC. Susan Hames holds a 1989 - 1993 Bachelor's degree @ University of Pennsylvania. With a robust skill set that includes Managed Care, Medicaid Managed Care, Program Management, Healthcare, Management Consulting and more. Susan Hames has 2 emails and 1 mobile phone numbers on RocketReach.
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