Surpass Contact Centers (www.surpasscalls.com) is a Business Processing Outsourcer (BPO) that provides customer care, sales support and survey services to clients in a variety of industries. Surpass clients include Fortune 500 companies in the technology and Internet sectors, as well as leading media groups and political organizations. The company has a strong track record of outperforming its clients’ in-house customer care and sales departments as well as other outsource competitors. Founded in 2006 by industry veterans rich in experience with companies such as AOL, Delta Air Lines and eTelecare Global Solutions; Surpass has clients that benefit from the sophisticated and state-of-the-art processes of large global call centers, but receive the personal service and quality workforce of a U.S.-based company. Surpass is a client-centric firm headquartered in Bedford, NH with additional call centers planned to open in 2011 and 2012. The company is committed to developing mutually beneficial long-term partnerships with clients to achieve results that go beyond expectations.
| Website | http://surpasscalls.com |
| Revenue | $57.1 million |
| Employees | 28 (25 on RocketReach) |
| Founded | 2006 |
| Address | 20722 Timberlake Rd, Lynchburg, Virginia 24502, US |
| Phone | (603) 310-9673 |
| Technologies |
JavaScript
,
HTML
,
Nginx
+11 more
(view full list)
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| Industry | Outsourcing/Offshoring, Call Centers & Business Centers, Business Services |
| Keywords | Contact Center, Customer Care, Call Center, Bpo Services, Business Process Outsourcing, Sales Support, Customer Support Services, Contact Center Outsourcing, Survey Services, Outsourced Customer Service, Customer Service Outsourcing, Call Center Outsourcing, Customer Interaction, Sales Outsourcing, Outsourced Support, Client Support, Telephone Support, Lead Generation, Market Research |
| Competitors | Twilio, RingCentral, 8x8, Vonage, Nextiva, CallRail, Ooma, Inc., CloudTalk, Grasshopper, Dialpad +29 more (view full list) |
| SIC | SIC Code 738 Companies, SIC Code 73 Companies |
| NAICS | NAICS Code 56 Companies, NAICS Code 561 Companies |
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Surpass, LLC Questions
The Surpass, LLC annual revenue was $57.1 million in 2026.
25 people are employed at Surpass, LLC.
Surpass, LLC is based in Lynchburg, Virginia.
The NAICS codes for Surpass, LLC are [56, 561].
The SIC codes for Surpass, LLC are [738, 73].
Top Surpass, LLC Employees
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Kristen Garcia
Team Leader at Surpass, LLC
Manchester, NH, US1 -
Justin Spencer
Inside Sales Representative at Surpass, LLC
Forest, VA, US -
Jessica Laughlin
Customer Service Representative at Surpass, LLC
Lynchburg, VA, US11 -
Kirsten Nemcovich
Communications Specialist at Surpass, LLC
Bedford, NH, US1 -
Jennifer Tanguay
Human Resource at Surpass, LLC
Bedford, NH, US1
