Superhero Competitors

HEROIC is powering the next-generation of cybersecurity. Unlike traditional security products, our solution takes a predictive and proactive approach to intelligently secure your devices and cloud services before an attack or threat occurs. See if you have been previously breached at HEROIC.com

Your practice management system should work the way your firm does. Hero Factory is a boutique Sydney consultancy for Australian and New Zealand law firms. We configure, migrate and improve Actionstep, Clio and Smokeball, then build the workflows, reporting, AI and support around them. We are certified across all three. Most firms don't have a software problem. They have a system set up around the software's idea of a law firm, rather than around theirs. That is a rebuild, not a training issue — of the system, not the firm. So we start by listening. We find the handful of changes that will genuinely move the trajectory, turn fifteen competing projects into the three that matter, and build them into the systems your people already use. Then we stay on to make them work. What we do: • Choose & assess — platform discovery, and a health check that scores your existing setup • Implement & migrate — implementation and data migration, with matters, documents and trust intact • Build & automate — workflow automation and practical AI, scoped use case by use case • Adopt & improve — training, support, and change management that brings your people with you • Run & grow — business advisory, reporting and dashboards, websites and client intake What we optimise for is hours back per fee earner. The number that matters is your firm's own, measured out of your own system rather than quoted from someone else's. You can work with us by the hour, in blocks of hours, or as an ongoing partnership — an extension of your team, with improvements shipping monthly and a written report each quarter. We are family-run by design. You deal directly with the people who own the work, with nothing handed down a chain to someone seeing your firm for the first time. Start with a practice management health check: thirteen domains of your Actionstep, Clio or Smokeball setup, scored and sized in hours. Normally $2,750, currently no charge. herofactory.com.au