Sunitha Nair Email & Phone Number
Director-Account Management and Service Delivery @ SUTHERLAND GLOBAL SERVICES UK LTD
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Sunitha Nair Location
- Hyderabad, IN
Sunitha Nair Work
- 2022 -now Director-Account Management and Service Delivery @
- 2019 -2021 Chief Manager- NRI operations @
- 2014 -2019 Head Experience and Escalation @
- 2013 -2014 Senior Manager Service Delivery @
- 2011 -2012 Manager Customer Service @
- 2002 -2010 Manager Operation @
- 2001 -2002 Agent and Advisor @
Sunitha Nair Education
- CALCUTTA UNIVERSITY
B.Sc (Nutrition)
1995-1998 - National High School for girls
10+2 (Nutrition)
1993-1995
Sunitha Nair Skills
- Service Level Management
- Operational Risk Management
- Team Management
- BPO
- Service Delivery
- Performance Management
- Process Management
- Process Improvement
- Operations Management
- Operational Excellence
- Six Sigma
- MIS
- Risk Management
- Employee Engagement
- Team Building
- Transition Management
- Global E-commerce
- Outsourcing
- Strategy
- Leadership
- Business Process
- Management
- CRM
- Business Analysis
- Program Management
- Business Process Improvement
- Stakeholder Management
- Customer Experience
- Team Leadership
- Human Resources
- Analytics
- Change Management
- Customer Service
- Relationship Management
- Call Centers
- Business Development
- Offshoring
- Cross-functional Team Leadership
- Business Intelligence
- Business Transformation
- Finance
- Quality Assurance
- Customer Satisfaction
- PMO
- Recruiting
- Credit Cards
- Project Delivery
- Service Management
- Global E Commerce
- Strategic Planning
- Microsoft Office
- Cross Functional Team Leadership
- Project Management
- Research
Sunitha Nair Summary
- Sunitha Nair, based in Hyderabad, IN, is currently a Director-Account Management and Service Delivery at Sutherland. Sunitha Nair brings experience from previous roles at ICICI Bank, Aircel, HCL Technologies and Amazon.com. Sunitha Nair holds a 1995 - 1998 B.Sc in Nutrition @ CALCUTTA UNIVERSITY. With a robust skill set that includes Service Level Management, Operational Risk Management, Team Management, BPO, Service Delivery and more. Sunitha Nair has 3 emails and 1 mobile phone numbers on RocketReach.
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