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Summer James Location
Reno, NV, US
Summer James Work
Portfolio Manager, Implementation, Process and AI @ (July 2024 - Present)
Service Delivery Manager @ (May 2022 - July 2024)
Senior Manager, Process and Productivity @ (February 2018 - April 2022)
Senior Director of Client Success @ (April 2016 - February 2018)
Service Delivery Manager, Consumer Services @ (June 2013 - April 2016)
Measurement Manager @ (October 2010 - May 2013)
Adjunct Professor @ (October 2008 - January 2010)
Manager in Graduate Admissions @ (September 2006 - January 2010)
Full Case Account Manager @ (January 2002 - January 2004)
Customer Retention and Account Management @ (January 2001 - January 2002)
Summer James Education
University of Maryland Global Campus
Doctor of Business Administration (Business Administration and Management, General)
2025
Bellevue University
Bellevue University
Master of Arts (Management)
University of Maryland Global Campus
Summer James Skills
Higher Education
Leadership
Telemarketing
Operations Management
Strategic Planning
Management
Account Management
Customer Service
Staff Development
Training
Leadership Development
Coaching
Team Building
Organizational Development
Process Improvement
Program Management
Public Speaking
Social Media
Business Process Improvement
Insurance
Service Delivery
Summer James Summary
Summer James, based in Reno, NV, US, is currently a Portfolio Manager, Implementation, Process and AI at Microsoft. Summer James brings experience from previous roles at Microsoft, SolarEdge Technologies, DAS Technology and LivingSocial. Summer James holds a Doctor of Business Administration in Business Administration and Management, General @ University of Maryland Global Campus. With a robust skill set that includes Higher Education, Leadership, Telemarketing, Operations Management, Strategic Planning and more. Summer James has 3 emails and 4 mobile phone numbers on RocketReach.
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