Sumit Shukla's Location
Pune, MH, IN
Sumit Shukla's Work
- Deputy General Manager @ Tata Communications
- Customer Experience Manager (Strategy and Marketing) @ Tata Communications
- ITIL certified Enterprise Service Manager @ Tata Communications
- Special Project @ Tata Communications
- Internship @ iAcuity Telco Solutions Pvt Ltd.
- Microsoft Exchange Administrator @ CSC India
Sumit Shukla's Education
- Symbiosis Institute of Telecom Management, Pune
MBA (Telecom Management)
2007 - 2009 - Shri Vaishnav Institute of Technology & Science
B.E (Electronics & Communications)
2002 - 2006
Sumit Shukla's Skills
- Operation
- Process Improvement
- Customer Relations
- Escalation Management
- Telecommunications
- CRM
- Customer Service
- Incident Handling
- Business Analysis
- Vendor Management
Sumit Shukla's Summary
Sumit Shukla, based in Pune, MH, IN, is currently a Deputy General Manager at Tata Communications, bringing experience from previous roles at Tata Communications, Tata Communications Ltd and Xalted Information System Pvt. Ltd. Sumit Shukla holds a 2007 - 2009 MBA in Telecom Management @ Symbiosis Institute of Telecom Management, Pune. With a robust skill set that includes Operation, Process Improvement, Customer Relations, Escalation Management, Telecommunications and more, Sumit Shukla contributes valuable insights to the industry. Sumit Shukla has 3 emails on RocketReach.
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