2011 -
2012 Head of IS Enterprise Development (Interim) @
2010 -
2011 Change Manager @
2008 -
2010 Senior Consultant @ Interim
2007 -
2008 Programme Director and Head of Operational Change Management @
2002 -
2007 Programme Manager and Head of Programme Management @
2001 -
2002 Customer Communications Centre Manager @
1995 -
2001 Various project roles @ Guardian Direct / AXA Insurance
Sue Ross Education
Cranfield School of Management
Professional Memberships
Chartered Insurance Institute (FCII)
Sue Ross Skills
Leadership
IT Strategy
Six Sigma
Stakeholder Engagement
Supply Management
Business Transformation
Planning
PMO
Business Relationship Management
Programme Delivery
Project Governance
Business Analysis
Change Control
Partner Relationship Management
Team Leadership
Process Improvement
Dependency Management
Strategic Planning
Leading Change
Project Portfolio Management
Program Management
Risk Management
Project Coordination
Marketing
Cross Functional Team Leadership
Change Management
Change Programmes
Customer Service
MS Project
Project Planning
Business Process Improvement
Governance
Management
Supplier Management
Project Management
Coaching
Business Communications
Change Communication
Communications Planning
Project Delivery
IT Service Management
Sue Ross Summary
Sue Ross, based in Ipswich, GB, is currently a Head of Change at Arthur J. Gallagher. Sue Ross brings experience from previous roles at Arthur J. Gallagher & Co., Capita Mortgage Services (formerly Crown Mortgage Management), Sage and QBE European Operations. Sue Ross holds a Cranfield School of Management. With a robust skill set that includes Leadership, IT Strategy, Six Sigma, Stakeholder Engagement, Supply Management and more. Sue Ross has 2 emails on RocketReach.
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