1994 -1999 Customer Service Coordinator and Pc Technical Support @
1994 -1994 Billing System and Operations Support Manager @
Sue Daly Education
Briarcliff College 2006-2006
Sue Daly Skills
Telecommunications
Call Center
Customer Satisfaction
VoIP
Customer Experience
Vendor Management
Process Improvement
Broadband
Analytics
Team Building
Product Management
Troubleshooting
Customer Retention
CRM
Call Centers
Cross-functional Team Leadership
Customer Service
Business Process Improvement
Contact Centers
Customer Relationship Management (CRM)
Forecasting
Human Resources
IVR
Management
Recruiting
Sales
Team Leadership
Telephony
Training
Sue Daly Summary
Sue Daly, based in Boca Raton, FL, US, is currently a Senior Director of Process Operations Hotwire Communications at Hotwire Communications LTD. Sue Daly brings experience from previous roles at Charter Communications, Altice Usa and Cablevision. Sue Daly holds a 2006 - 2006 Briarcliff College. With a robust skill set that includes Telecommunications, Call Center, Customer Satisfaction, VoIP, Customer Experience and more. Sue Daly has 2 emails and 2 mobile phone numbers on RocketReach.
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