SuccessKPI is a revolutionary on-demand insight and action platform removes the obstacles that agents, managers, and executives encounter in delivering exceptional customer service. We leverage artificial intelligence and automation to unify data from the multi-channel customer experience journey and integrate seamlessly with popular CCaaS solutions, including Amazon, Genesys, Twilio, UJet, LiveVox, and Talkdesk. SuccessKPI is trusted by some of the world's largest government, BPO, financial, healthcare, and technology contact centers in the United States, Europe, and Latin America. Learn more at www.successkpi.com.
| Website | https://successkpi.com/ |
| Revenue | $6.5 million |
| Employees | 162 (162 on RocketReach) |
| Founded | 2017 |
| Phone | +1 866-676-0445 |
| Industry | IT Services and IT Consulting |
| Keywords | Customer Service Platform, Ai Powered Customer Service, Actionable Customer Insights, Customer Experience Improvement, Agent Performance Management, Data Driven Customer Service, Customer Service Automation, Customer Feedback Analysis, Exceptional Customer Service, Customer Service Analytics, Business Intelligence Platform, Customer Support Solutions, Improve Customer Satisfaction, Data Analytics Platform, Automated Customer Service, Customer Service Technology |
| Competitors | Microsoft, IBM, Google, SAP, Domo, Tableau, Qlik, BankOne, Sisense, Looker +44 more (view full list) |
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SuccessKPI Questions
The SuccessKPI annual revenue was $6.5 million in 2026.
Piyush Patel is the Co-Founder and Chief Technology Officer of SuccessKPI.
162 people are employed at SuccessKPI.
Top SuccessKPI Employees
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Piyush Patel
Co-Founder and Chief Technology Officer at SuccessKPI
Washington, DC, US25 -
Josh Abich
Chief Revenue Officer at SuccessKPI
Washington, DC, US24 -
David Toliver
Chief Marketing Officer at SuccessKPI
Herndon, VA, US25+ -
Praphul Kumar
Chief Product Officer at SuccessKPI
Falls Church, VA, US35+ -
Admin Admin
Chief Executive Officer at SuccessKPI
Aldie, VA, US -
Amy Abascal
VP of Marketing at SuccessKPI
Oakland, CA, US35+ -
Elliott Smith
Vice President of Sales, North America at SuccessKPI
Washington, DC, US55+ -
Carlos Madrid
Vice President, Global Professional Services at SuccessKPI
Washington, DC, US23 -
Kathleen Atkins
Vice President, Marketing at SuccessKPI
San Francisco, CA, US14 -
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