Stour Surgery Information

Stour Surgery prides itself on providing high quality patient care, and as part of that constantly monitors all areas including: Standards of clinical care Access for patients Management systems Equipment and procedures How our nurses (both practice and Community) work How the receptionists and telephonists deal with patients and callers. The practice has consistently gained very high results in annual patient satisfaction surveys and with the government Quality Outcome Framework. The access systems adopted by the surgery have been accepted as good practice and published as an example of improving patient contact and service.