Steven S. Email
Customer Experience Specialist @ Bite Toothpaste Bits
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Steven S. Location
- Santo Domingo, DO
Steven S. Work
- Customer Experience Specialist @ (August 2025 - Present)
- Quality Assurance Analyst @ 5 yrs 5 mos (January 2023 - Present)
- Senior Customer Service Associate @ 5 yrs 5 mos (October 2022 - January 2023)
- Customer Service Specialist @ 5 yrs 5 mos (June 2021 - September 2022)
- Quality Assurance Specialist @ (January 2023 - August 2025)
- Senior Customer Service Representative @ (October 2022 - January 2023)
- Customer Service Representative @ (June 2021 - September 2022)
- Senior Technical Support Specialist @ (September 2020 - March 2021)
- Technical Support Specialist @ (July 2020 - September 2020)
- Customer Service Representative @ (February 2018 - June 2020)
Steven S. Education
- Universidad Catolica Santo Domingo
Bachelor's Degree (Physical Therapy/Therapist)
2021-2026 - IPAC
Associate's Degree (Nursing Science)
2012-2014
Steven S. Skills
- Active Listening
- Active reading
- Analytical Skills
- Application Programming Interfaces (API)
- Attention to Detail
- Auditing
- Bilingual Communications
- Case Management
- Case Management Services
- Coaching & Mentoring
- Commitment towards work
- Customer Experience
- Customer Experience Consulting
- Customer Satisfaction
- Customer Service
- Customer Service Operations
- Customer Support
- Data Analytics
- Data Structures
- De-escalation
- Decision-Making
- Documentation
- Domain Controller
- English to Spanish
- Escalation Process
- Escalation Resolution
- Fraud Detection
- Fulfillment Services
- Google Sheets
- Gorgias
- Information Technology
- Leadership
- Manage client expectations
- Multitasking
- Notion
- Nursing Education
- Objection Handling (Sales)
- Online Retail
- Overjoy
- Payment Card Processing
- Physical Medicine and Rehabilitation
- Policies & Procedures
- Problem Solving
- Professional Development
- Project Documentation
- Quality Assurance Analysis
- Recharge
- Remote Desktop
- Remote Troubleshooting
- Rise
- SOP Development
- Saas
- Service-Level Agreements (SLA)
- Shopify
- Slack
- Spanish
- Spreadsheets
- Tagging
- Technical Support
- Time Management
- Troubleshooting
- Verbal De-escalation
- Wholesale Operations
- Wireless Technologies
- Written Communication
- Zendesk
Steven S. Summary
- Steven S., based in Santo Domingo, DO, is currently a Customer Experience Specialist at Bite - Because It’s The Earth. Steven S. brings experience from previous roles at 5 yrs 5 mos and Horatio. Steven S. holds a 2021 - 2026 Bachelor's Degree in Physical Therapy/Therapist @ Universidad Catolica Santo Domingo. With a robust skill set that includes Active Listening, Active reading, Analytical Skills, Application Programming Interfaces (API), Attention to Detail and more. Steven S. has 1 emails on RocketReach.
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