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Steven Isom Location
Torrance, CA, US
Steven Isom Work
Customer Support Manager @ (April 2021 - Present)
Live Ops Specialist @ (April 2021 - Present)
Call Center Team Lead @ (December 2019 - April 2021)
Tier 3 Support Specialist @ (March 2015 - September 2019)
Tier 3 Customer Support Specialist @ (March 2015 - September 2019)
Contracts Administrator @ (September 2012 - November 2014)
Contract Administrator @ Meggitt Defense (September 2012 - November 2014)
Technical Liaison @ (August 2010 - February 2012)
Steven Isom Education
San Diego State University-California State University
Bachelor's Degree (Marketing)
2006-2008
Steven Isom Skills
Advertising
Marketing Communications
Marketing Strategy
Marketing
Social Media Marketing
Social Media
Direct Marketing
Online Advertising
Digital Marketing
Microsoft Office
Customer Service
Public Relations
Email Marketing
Integrated Marketing
Market Research
Quality Assurance
Technical Support
Computer Security
Customer Support
Customer Experience
Customer Escalation Management
Troubleshooting
Incident Handling
Video Game Production
JIRA
Leadership
Salesforce.com
Customer Satisfaction
Customer Success
Written Communication
Customer Service Operations
Customer-focused Service
Interpersonal Skills
Gaming Industry
Online Support
Steven Isom Summary
Steven Isom, based in Torrance, CA, US, is currently a Customer Support Manager at Pearl Abyss. Steven Isom brings experience from previous roles at Pearl Abyss America, Faneuil Inc and Activision. Steven Isom holds a 2006 - 2008 Bachelor's Degree in Marketing @ San Diego State University-California State University. With a robust skill set that includes Advertising, Marketing Communications, Marketing Strategy, Marketing, Social Media Marketing and more. Steven Isom has 2 emails on RocketReach.
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