2008 -2015 Residential Tier III Customer Technical Support Agent @
2004 -2008 Desktop Support Technician @ Network Technologies & integration
Steven Heyman Education
Devry University New Jersey
Diploma (Electronic and Computer Technology)
2001-2002
Steven Heyman Skills
Customer Experience
Networking
Project Management
Troubleshooting
Telecommunications
Microsoft Excel
Call Centers
Process Improvement
Customer Service
VoIP
Team Building
Skilled Multi Tasker
Creative Problem Solving
Technical Support
Strong Communication Skills
Steven Heyman Summary
Steven Heyman, based in New York, NY, US, is currently a Technical Support Specialist (SME) at Vonage. Steven Heyman brings experience from previous roles at NEMA TRANSPORT, DPK Consulting, PARTS iD Inc and Vonage Business. Steven Heyman holds a 2001 - 2002 Diploma in Electronic and Computer Technology @ Devry University New Jersey. With a robust skill set that includes Customer Experience, Networking, Project Management, Troubleshooting, Telecommunications and more. Steven Heyman has 4 emails and 2 mobile phone numbers on RocketReach.
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