Steven Graves Email & Phone Number
Refunds Specialist
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Steven Graves Location
- Dover, NH, US
Steven Graves Work
- Refunds Specialist @ Bottomline (November 2024 - Present)
- Founder @ (October 2018 - Present)
- Senior Robotic Process Automation Analyst @ (April 2018 - March 2021)
- Workforce Manager @ (February 2014 - April 2018)
- Bartender and Server @ (May 2011 - April 2015)
- Election Official @ City of Dover, NH (March 2012 - November 2012)
- Athletics Intern and Assistant Baseball Coach @ Dover High School (December 2011 - May 2012)
- Customer Service and Sales Representative @ (May 2009 - March 2012)
- League Supervisor and Front Desk Attendant @ (May 2009 - November 2010)
Steven Graves Education
- University of New Hampshire
Bachelor of Science (B.S.) (Kinesiology: Sport Studies)
2008-2012
Steven Graves Skills
- Acceptance Testing
- Accounting
- Agile Methodologies
- Analytical Skills
- Attention to Detail
- Business Analysis
- Business Management
- Business Process
- Business Process Improvement
- Business Requirements
- Business Strategy
- Call Center Development
- Cash Application
- Cash Collection
- Cash Receipts
- Client Relations
- Collections Management (Accounts Receivable)
- Communication
- Community Service
- Contact Center Management
- Contact Center Operations
- Contact Centers
- Critical Thinking
- Customer Data
- Customer Engagement
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Support
- Data Analysis
- Data Analytics
- Data Collection
- Data Integrity
- Data Modeling
- Documentation
- E-Commerce
- Event Management
- Event Planning
- Forecasting
- Implementation Plans
- Interpersonal Skills
- Key Accounts
- Labor Management
- Leadership
- Management Review
- Manual Testing
- Marketing
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- Operations Administration
- Organization Skills
- PowerPoint
- Presentations
- Problem Solving
- Process Automation
- Process Evaluation
- Project Management
- Project Plans
- Quality Assurance
- Recreation
- Research
- Resource Planning
- Risk Management Plans
- Robotic Process Automation (RPA)
- Root Cause
- SQL
- Sales
- Sales Operations
- Sales Processes
- Sales and Marketing
- Scrum
- Social Media
- Social Media Communications
- Social Media Marketing
- Social Networking
- Sports
- Sports Marketing
- Spreadsheets
- Strategy
- Teamwork
- Test Automation
- Test Cases
- Test Planning
- Testing
- Time Management
- User Acceptance Testing
- User Stories
- Vendor Relations
- WFO
- Workforce Management
- Workforce Performance
- Workforce Planning
- Sales Management
- Business Development
- Solution Selling
- Product Development
- Start Ups
- Product Management
- Embedded Systems
- Cross Functional Team Leadership
- Sales Process
- Wireless
- Program Management
- Selling
- Networking
- Engineering Management
- Strategic Partnerships
- Enterprise Software
- Professional Services
- P&l Responsibility
- P&l Management
Steven Graves Summary
- Steven Graves, based in Dover, NH, US, is currently a Refunds Specialist at Bottomline. Steven Graves brings experience from previous roles at Snappin' Packs, LLC., John Hancock and Weathervane Seafoods. Steven Graves holds a 2008 - 2012 Bachelor of Science (B.S.) in Kinesiology: Sport Studies @ University of New Hampshire. With a robust skill set that includes Acceptance Testing, Accounting, Agile Methodologies, Analytical Skills, Attention to Detail and more. Steven Graves has 2 emails and 1 mobile phone numbers on RocketReach.
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