Steven Graves Email & Phone Number
Customer Success Director - Oracle Revenue Management and Billing @ Oracle
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Steven Graves Location
- Denver, CO, US
Steven Graves Work
- Customer Success Director - Oracle Revenue Management and Billing @ (June 2024 - Present)
- Customer Success Director @ (June 2024 - Present)
- Senior Customer Success Manager @ (June 2021 - June 2023)
- Senior Customer Success Manager @ (April 2020 - June 2021)
- Senior SaaS Technical Account and Customer Success Manager @ (October 2015 - November 2019)
- Director of Professional Services (SaaS) @ (October 2013 - October 2015)
- Director of Project and Relationship Management @ (May 1996 - August 2013)
- Team Lead of Test and Integration @ (January 1995 - May 1996)
Steven Graves Education
- Brigham Young University
Bachelor of Science (BS) (Computer Science)
1993-1995 - Metropolitan State University of Denver 1991-1993
- Dixie State University
(Computer Science)
1988-1989
Steven Graves Skills
- Customer Reviews
- Relationship Development
- Time Management
- Strategic Relationships
- Dynamic Communication
- Technical Understanding
- Relationship Building
- Presentations
- Escalations Management
- Customer Satisfaction
- CSM
- Skill Development
- Onboarding
- Web Conferencing
- Customer Experience
- Customer Onboarding
- Business Analysis
- Project Management
- Change Management
- IT Strategy
- Program Management
- Professional Services
- Leadership
- Team Leadership
- Client Services
- Customer Service
- Microsoft Office
- ITIL v3 Foundations Certified
- ServiceNow Reporting
- Integration
- Testing
- Consulting
- SaaS
- Team Building
- Management
- CRM
- Strategic Planning
- Account Management
- Process Improvement
- Business Process Improvement
- Customer Relationship Management (CRM)
- Software as a Service (SaaS)
- Client Relations
- Cross-functional Team Leadership
- Partner Relationship Management
- Salesforce.com
- Customer Engagement
- Customer Relationship Management Crm
- Software as a Service Saas
- Customer Relationship Management
- Software as a Service
Steven Graves Summary
- Steven Graves, based in Denver, CO, US, is currently a Customer Success Director - Oracle Revenue Management and Billing at Oracle. Steven Graves brings experience from previous roles at Oracle, BillingPlatform, Zuora and Serenova. Steven Graves holds a 1993 - 1995 Bachelor of Science (BS) in Computer Science @ Brigham Young University. With a robust skill set that includes Customer Reviews, Relationship Development, Time Management, Strategic Relationships, Dynamic Communication and more. Steven Graves has 1 emails and 3 mobile phone numbers on RocketReach.
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