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Steven Curling Location
Crossford, GB
Steven Curling Work
Consultant Freelance @ (September 2021 - Present)
Director @ Ventes Consulting Ltd (May 2021 - Present)
Head of Webchat @ (August 2019 - April 2021)
Operations Manager @ (August 2016 - April 2019)
Sales Delivery Manager @ (December 2015 - July 2016)
Outsource Manager @ (June 2009 - May 2011)
Sales Team Lead @ (January 2009 - May 2011)
Steven Curling Education
CIPS - The Chartered Institute of Procurement & Supply
MCIPS (Purchasing, Procurement/Acquisitions and Contracts Management)
2021-2023
Edinburgh Napier University
Steven Curling Skills
Outsourcing, offshore, web chat, inbound, outbound, contact centre management, R
Call Centers
CRM
Performance Management
Team Management
Customer Experience
Management
Outsourcing
Team Leadership
Contact Centers
Workforce Management
Change Management
Service Delivery
Sales
Sales Management
Stakeholder Management
Inbound Marketing
Call Center
Account Management
Sales Operations
Offshore Drilling
Web Chat
Operations Management
Microsoft Office
Microsoft Excel
Offshore
R
Process Improvement
Microsoft Word
Contact Centre Management
Customer Relationship Management Crm
Outbound
Leadership
Inbound
Customer Relationship Management
Steven Curling Summary
Steven Curling, based in Crossford, GB, is currently a Consultant Freelance at The Knowledge Group. Steven Curling brings experience from previous roles at Ventes Consulting Ltd, Unique Vacations, Ltd. and Sky. Steven Curling holds a 2021 - 2023 MCIPS in Purchasing, Procurement/Acquisitions and Contracts Management @ CIPS - The Chartered Institute of Procurement & Supply. With a robust skill set that includes Outsourcing, offshore, web chat, inbound, outbound, contact centre management, R, Call Centers, CRM, Performance Management, Team Management and more. Steven Curling has 1 mobile phone numbers on RocketReach.
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