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Steve Yao Location
Sydney, NSW, AU
Steve Yao Work
Head of Software Support, ANZ @ (February 2022 - Present)
Head of Global Support @ (September 2007 - September 2021)
Technical Support Manager, Asia Pacific and Japan @ (September 2005 - September 2006)
Professional Services Manager @ (September 2001 - September 2005)
Product Support Specialist @ (September 1987 - September 2000)
Steve Yao Education
National Chiao Tung University
BS
1980-1984
Steve Yao Skills
Account Management
Analytical Skills
CRM
Cloud Computing
Cross-Organization Collaboration
Customer Experience
Customer Service Operations
Customer Support
Data Center
Enterprise Software
Follow-The-Sun Support Models
Global Support Transformation
Key Performance Indicators
Management
Organizational Leadership
Pre-sales
Professional Services
Professional Services Leadership
SaaS
Salesforce.com
Software as a Service (SaaS)
Solution Selling
Strategy
Talent Management
Telecommunications
Unified Communications
VoIP
Software as a Service Saas
Pre Sales
Services
SAS
Support
Technical Support
Software as a Service
Steve Yao Summary
Steve Yao, based in Sydney, NSW, AU, is currently a Head of Software Support, ANZ at Swisslog. Steve Yao brings experience from previous roles at Integrated Research, Software AG, SAS and HP. Steve Yao holds a 1980 - 1984 BS @ National Chiao Tung University. With a robust skill set that includes Account Management, Analytical Skills, CRM, Cloud Computing, Cross-Organization Collaboration and more. Steve Yao has 1 emails on RocketReach.
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