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Steve Williamson Location
United Kingdom
Steve Williamson Work
Head of Client Success @ (May 2025 - Present)
Senior Director, Service Assurance and Technical Account Management @ (July 2021 - April 2025)
Director, Service Assurance @ (March 2020 - July 2021)
Principal Service Assurance Advisor @ (October 2018 - March 2020)
Customer Support Manager @ (July 2012 - October 2018)
Senior Software Solutions Engineer @ (January 2011 - July 2012)
Senior Technical Engineer @ (January 2010 - January 2011)
Senior Technical Engineer @ (May 2006 - January 2010)
Senior Support Consultant @ (June 2004 - May 2006)
Senior Support Consultant @ Staffware Plc (June 2000 - June 2004)
Support Engineer @ (September 1998 - June 2000)
Steve Williamson Education
Bournemouth University
BSc (Business Information Technology)
1995-1998
Steve Williamson Skills
Agile Methodologies
Amazon Web Services (AWS)
Apache Kafka
Application Servers
Artificial Intelligence (AI)
BPMN
Big Data
Business Process Design
Business Process Management
Case Management and Process Automation
Client Relations
Cloud Development
Coaching
Communication
Crisis Communications
Crisis Management
Customer Satisfaction
Customer Service
Director level
EAI
ESB
Enterprise Architecture
Enterprise Content Management
Enterprise Software
Escalations Management
Executive Visibility
High Performance Teams
Infrastructure
Interpersonal Skills
JBoss Application Server
JMS
Java
Java Enterprise Edition
Leadership
Memory Management
Middleware
Oracle
Pega PRPC
Pegasystems PRPC
Personal Branding
Problem Solving
Public Relations
SOA
SOAP
Scrum
Senior Director
Service-Oriented Architecture (SOA)
Solution Architecture
TIBCO
TIBCO iProcess
Team Leadership
Technical Leadership
Technical Operations
Technical Support
Tomcat
Value Propositions
WSDL
Web Services
WebLogic
WebSphere
Customer Relationship Management
Software
J2EE
Support
Risk Management
Customer Support
Integration
Steve Williamson Summary
Steve Williamson, based in United Kingdom, is currently a Head of Client Success at ai4process. Steve Williamson brings experience from previous roles at Pegasystems. Steve Williamson holds a 1995 - 1998 BSc in Business Information Technology @ Bournemouth University. With a robust skill set that includes Agile Methodologies, Amazon Web Services (AWS), Apache Kafka, Application Servers, Artificial Intelligence (AI) and more. Steve Williamson has 2 emails on RocketReach.
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