Steve Tremblay Email
Head of Service Delivery and Support (Enterprise Service Operations Centre) @ NATO Communications and Information Agency (NCI Agency)
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Steve Tremblay Location
- Ottawa, ON, CA
Steve Tremblay Work
- 2024 -now Head of Service Delivery and Support (Enterprise Service Operations Centre) @
- 2023 -now ISO JTC1 SC 40 WG1 Convenor @
- 2009 -now Lead for Canada for ISO 20000, ISO 38500, ISO 30105 and TC309 (Org Gov), and ISO 27001 and 330xx @
- 2004 -now Owner @ Fifalde Consulting Inc.
- 2014 -now ITIL Master Certifier @
- 2023 -2024 Senior Business Transformation Architect @
- 2019 -2023 Digital Business Transformation Architect @ Prince Edouard Island Government
- 2021 -2023 ITSM Process Architect @
- 2015 -2023 Director, Risk and Cyber Security @
- 2021 -2022 Business Transformation Architect (Security Policies) @
- 2020 -2021 SAP ITSM Business Transformation Architect @
- 2020 -2021 Governance System Auditor @
- 2019 -2019 Service Management Transformation Architect @
- 2017 -2019 ITSM Transformation Lead @ Shared Service Canada
- 2014 -2017 Director IT Service Managenment @
- 2014 -2017 Senior ISO 27001 and CAS(T) Advisor and Project Manager @
- 2016 -2016 Senior Process Engineer @ Bell Canada
- 2015 -2016 Senior Quality Management System Auditor @
- 2013 -2016 Senior ITSM Advisor and Architect @ Ministry of Municipal and Rural Affairs of Saudi Arabia
- 2015 -2016 Senior Service Management Architect @ Pacific Dental Services
- 2013 -2014 Senior ITSM Advisor @
- 2012 -2013 Senior ITSM Advisor and Architect @ Shared Service Canada
- 2011 -2012 Senior ITSM Advisor and Architect @
- 2012 -2012 Senior Process Architect for SACM @ Passport Canada
- 2011 -2011 Senior ITSM Advisor and Architect @ Department National Defense
- 2011 -2011 Senior ITSM Advisor and Architect @ Canadian Food Inspection Agency (CFIA)
- 2008 -2011 Senior ITSM Advisor @
- 2008 -2008 Policy Architect @
- 2008 -2010 ITSM Architect @ Office of the Commissioner of Official Languages
- 2010 -2010 Senior ITSM and ISO and IEC 20000 Consultant @ Department of Information Technology and Telecommunications (DoITT),New York
- 2010 -2010 Senior ISO and IEC 20000 Consultant @
- 2008 -2009 Senior ITSM Consultant @
- 2008 -2008 Senior ITSM Consultant @
- 2008 -2008 Senior ITSM Consultant @ RCMP
- 2008 -2008 IT Governance Process Engineer @
- 2006 -2008 Senior ITSM Consultant @ Department of Fisheries and Oceans
- 2007 -2008 Senior ITSM Consultant @ Public Safety Canada
- 2006 -2007 Senior ITSM Consultant @ Public Works & Government Service Canada
- 2006 -2006 Senior ITSM Consultant @ Hopital de Gatineau
- 2003 -2005 Eng at DND @ DND Leitrim
- 1983 -2005 Communication and Engineering Officer @
- 2004 -2005 ITSM Consultant @ Office of the Auditor General
Steve Tremblay Education
- PeopleCert/Axelos
ITIL4 Master (IT Service Management)
2024-2027 - PeopleCert/Axelos
ITIL4 Practice Manager (IT Service Management)
2023-2027 - PECB
ISO/IEC 27001 Lead Auditor (Information Security)
2019-2019 - PECB
ISO 9001 Senior Lead Implementer and Auditor (Service Management and Quality)
2019-2019 - PeopleCert
ITIL Managing Professional (Service Management)
2019-2019 - Peoplecert
ITIL V4 Foundation (ITIL)
2019-2019 - Peoplecert
ITIL Practitioner (ITSM)
2019-2019 - APMG
COBIT NIST Cyber security Framework (Governance and Security)
2016-2016 - EXIN your ICT competence partner
Professional Certification (Cloud Technology Associate)
2016-2016 - EXIN your ICT competence partner
Cloud Technology Associate (Cloud technologies)
2016-2016 - PECB
Professional Certification - ISO/IEC 27001 Lead Implementer (Information Security Management)
2016-2016 - PECB
ISO/IEC 27002 Lead Manager (Computer and Information Systems Security/Information Assurance)
2016-2016 - Peoplecert
RESILIA (Cyber Security)
2015-2015 - Peoplecert
RESILIA (Cyber Security, Practitioner)
2015-2015 - EXIN
Auditor in ITSM based on ISO/IEC 20000 (ISO/IEC 20000)
2013-2013 - ISACA-APMG
COBIT 5.0 (Certified at the Foundation, Assessor and Implementer levels.)
2013-2013 - Prism
Distinguished Service Management Professional (ITSM)
2013-2013 - Kepner-Tregoe
Kepner-Tregoe Foundation (Information Technology)
2012-2012 - APM Group
ITIL Master (Information Technology)
2011-2012 - Centre de recherche public Henri Tudor
TIPA Lead Assessor (IT Service Management)
2011-2011 - Fox IT
ITIL v3, Operational Support and Analysis (OS&A)
2010-2010 - Fox I.T., UK
ITIL v3 Expert, ITSM
2008-2008 - Project Management Institute (PMI)
PMP, Project Management
2003-2003 - The George Washington University - School of Business
Master's Certificate in Project Management, Information Technology Project Management, Master's Certificate
2001-2003 - CDI
Certificate, IT Project Management
2001-2002 - Pink Elephant
Practitioner, ITIL Problem Management Practitioner
2001-2001 - Pink Elephant
Practitioner, ITIL Help Desk Practitioner
2000-2000 - Pink Elephant
ITIL Svc Mgnr v2, ITIL Service Manager v2 (Master)
1999-1999 - University Royal Military College, St-Jean
Bs Sc, Computer Science and Expert Systems
1991-1995
Steve Tremblay Skills
- Iso/Iec 15504
- IT Strategy
- Information Technology
- Consulting
- Assyst
- Iso/Iec 38500
- SDLC
- PMO
- Data Center
- Infrastructure
- Service Desk
- ITIL
- COBIT
- CGEIT
- Tipa
- Configuration Management
- Telecommunications
- ISO 20000
- Software Documentation
- Iso 9000
- Process Improvement
- MOF
- ISO 9001
- Strategy
- Enterprise Architecture
- Program Management
- IT Operations
- Iso/Iec 27001
- Business Process
- BMC Remedy
- Iso 17799
- Change Management
- IT Management
- Numara
- Information Security Management
- CMMI
- Project Planning
- Service Management
- ISO 27001
- Governance
- Iso/Iec 20000
- Management
- Project Management
- PMP
- Security
- Iso/Iec 31000
- Iso/Iec 27002
- Axios
- Integration
- Kepner Tregoe
- IT Service Management
Steve Tremblay Summary
- Steve Tremblay, based in Ottawa, ON, CA, is currently a Head of Service Delivery and Support (Enterprise Service Operations Centre) at NATO Communications and Information Agency (NCI Agency). Steve Tremblay brings experience from previous roles at ISO - International Organization for Standardization, Fifalde Consulting Inc. and PEOPLECERT. Steve Tremblay holds a 2024 - 2027 ITIL4 Master in IT Service Management @ PeopleCert/Axelos. With a robust skill set that includes Iso/Iec 15504, IT Strategy, Information Technology, Consulting, Assyst and more. Steve Tremblay has 2 emails on RocketReach.
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