Steve Thoma Email & Phone Number
Executive Director, Customer Experience @ NCR Corporation
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Steve Thoma Location
- Atlanta, GA, US
Steve Thoma Work
- 2009 -now Executive Director, Customer Experience @
- 2002 -2008 Director Customer Loyalty @
- 2000 -2002 Director Quality @
- 1994 -2000 Quality Manager @
- 1991 -1994 Software Quality Assurance @
- 1987 -1991 Systems Analyst/Consultant @
- 1986 -1988 Sr. Programmer Analyst @
- 1983 -1987 Programmer Analyst II @
Steve Thoma Education
-
(Electronics)
Steve Thoma Skills
- Customer Experience
- Customer Loyalty
- Customer Satisfaction
- Net Promoter Score
- Process Improvement
- Quality Management
- Cross-functional Team Leadership
- Quality Assurance
- Program Management
- Business Process Improvement
- CRM
- Telecommunications
- Management
- Enterprise Software
- Vendor Management
- Leadership
- Project Management
- Integration
- Business Analysis
- Business Development
- Product Management
- Software Development
- Software Project Management
- SDLC
- Analysis
- Business Intelligence
- Brand Loyalty
- Account Management
- Coaching
- Professional Services
- IT Strategy
- Project Portfolio Management
- Six Sigma
- Strategic Partnerships
- Strategic Planning
- Outsourcing
- PMO
- Iso 9000
- PMP
- Business Process
- SaaS
- Operations Management
- Team Building
- Executive Management
- Change Management
- IT Management
- Service Delivery
- Management Consulting
- Green Belt
- SEI CMM
- Customer Service
- Sales
- Microsoft Excel
- Social Media
- Cross Functional Team Leadership
Steve Thoma Summary
- Steve Thoma, based in Atlanta, GA, US, is currently a Executive Director, Customer Experience at NCR Corporation. Steve Thoma brings experience from previous roles at Amdocs and Verizon. With a robust skill set that includes Customer Experience, Customer Loyalty, Customer Satisfaction, Net Promoter Score, Process Improvement and more. Steve Thoma has 2 emails and 3 mobile phone numbers on RocketReach.
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