Steve Mendelson Email & Phone Number
Vice President and Officer Customer Service Strategy and Operations @ Discover Financial Services
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Steve Mendelson Location
- Greenville, SC, US
Steve Mendelson Work
- Vice President and Officer Customer Service Strategy and Operations @ (April 2023 - Present)
- Vice President and Officer Customer Service Strategy and Operations @ (August 2018 - March 2023)
- Vice President and Officer Banking Systems @ (January 2014 - July 2018)
- Vice President and Officer Customer Service Delivery @ (June 2011 - December 2013)
- Regional Operations Director and Center Manager Cardmember Assistance @ (March 2009 - June 2011)
- Regional Operations Director and Center Manager Customer Service @ (June 2007 - March 2009)
- Director Centralized Solutions Corporate Travel @ (March 2006 - June 2007)
Steve Mendelson Education
- Indiana University Bloomington
Bachelor of Science (B.S.) (Marketing)
1986-1990
Steve Mendelson Skills
- Process Improvement
- Call Center
- Credit Cards
- Cross-functional Team Leadership
- Customer Experience
- Re-engineering
- Operations Management
- Analytics
- Financial Services
- Vendor Management
- Management
- Call Centers
- Performance Management
- Strategy
- Business Analysis
- Thought Leadership
- Leadership
- Customer Service
- Training
- Business Process Improvement
- Customer Satisfaction
- Workforce Management
- Banking
- Risk Management
- Recruiting
- Change Management
- Cross Functional Team
- Strategic Planning
- Contact Centers
- Cross Functional Team Leadership
- Research
- Re Engineering
Steve Mendelson Summary
- Steve Mendelson, based in Greenville, SC, US, is currently a Vice President and Officer Customer Service Strategy and Operations at Discover Financial Services. Steve Mendelson brings experience from previous roles at Discover Financial Services. Steve Mendelson holds a 1986 - 1990 Bachelor of Science (B.S.) in Marketing @ Indiana University Bloomington. With a robust skill set that includes Process Improvement, Call Center, Credit Cards, Cross-functional Team Leadership, Customer Experience and more. Steve Mendelson has 2 emails and 1 mobile phone numbers on RocketReach.
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