Steve McInally Email & Phone Number
Delivery Director @ Sabio
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Steve McInally Location
- Edinburgh, Scotland, GB
Steve McInally Work
- 2019 -now Delivery Director @
- 2017 -2019 Head of Client Experience @
- 2016 -2017 Head of Solution Management @
- 2015 -2016 Operational Consultant @
- 2011 -2015 Head of Resource Planning @
- 2014 -2015 Head of Planning Solutions @
- 2005 -2011 Contact Centre and Business Consultant @
- 2002 -2005 Resource Planning and MI Team Manager @
- 1999 -2002 Resource and Planning Analyst @
Steve McInally Education
- Abertay University
BSc (Psychology & Sociology)
1993-1998 - Alva Academy 1987-1993
Steve McInally Skills
- Leadership
- Six Sigma
- Customer Experience
- Customer Relationship Management Crm
- Customer Contact
- Consulting
- Stakeholder Management
- Business Transformation
- Call Center
- Avaya Products
- Avaya
- Data Analysis
- Telecommunications
- Business Analysis
- Resource Management
- Vendor Management
- Team Management
- Team Leadership
- Process Improvement
- Workforce Management
- Strategy
- IVR
- ACD
- Contact Centers
- Managed Services
- Business Process
- Core Competences
- Avaya Technologies
- Project Planning
- Business Process Improvement
- Management
- Outsourcing
- Service Delivery
- Professional Experience
- Call Centers
- IEX Total View
- Project Delivery
- Performance Management
- Customer Relationship Management
Steve McInally Summary
- Steve McInally, based in Edinburgh, Scotland, GB, is currently a Delivery Director at Sabio. Steve McInally brings experience from previous roles at Sabio and Sky. Steve McInally holds a 1993 - 1998 BSc in Psychology & Sociology @ Abertay University. With a robust skill set that includes Leadership, Six Sigma, Customer Experience, Customer Relationship Management Crm, Customer Contact and more. Steve McInally has 2 emails on RocketReach.
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